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Forum Discussion
Unable to Login
I've had this equipment since 2013 and it just keeps going. I don't login to the admin very often because it's so reliable. However, I can't login right now when I use either of the IP addresses (192.168.1.10 and 192.168.1.11). They're both connected to the network, and I've just added a MK62 Nighthawk Mesh network. I'm using Windows 10 Pro. I can view files on the NAS server using Windows Explorer, but I can't ping either of the addresses.
What am I doing wrong?
3 Replies
Dutto wrote:
However, I can't login right now when I use either of the IP addresses (192.168.1.10 and 192.168.1.11). They're both connected to the network,
Normally only one NIC is connected - unless you have set up some form of link aggregation in the admin web ui. If you haven't done that, I suggeset disconnecting one of the ethernet cables.
Dutto wrote:
However, I can't login right now when I use either of the IP addresses (192.168.1.10 and 192.168.1.11). They're both connected to the network, and I've just added a MK62 Nighthawk Mesh network. I'm using Windows 10 Pro.
Is this working as a router? If is is, the IP addresses of the NAS might have changed.
You can wade through the attached device list to try to figure this out. But you can also see it on the NAS front panel. Pinging the NAS hostname in the PC would also tell you the IP address.
Yet another way is to run RAIDar on the PC. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
Then log in as https://nas-ip-address/admin (using the real IP address of course).
Dutto wrote:
I don't login to the admin very often because it's so reliable.
That is risky - the NAS really isn't a "set up and forget" device. One scenario - one disk fails, and the volume ends up degraded. You don't notice. Eventually a second disk fails, and you lose all your data.
As an aside, RAID isn't enough to keep your data safe. If you don't have a backup strategy in place for the NAS, you will eventually lose the data on it.
StephenB wrote:
Dutto wrote:However, I can't login right now when I use either of the IP addresses (192.168.1.10 and 192.168.1.11). They're both connected to the network, and I've just added a MK62 Nighthawk Mesh network. I'm using Windows 10 Pro.
Is this working as a router? If is is, the IP addresses of the NAS might have changed.
Or if you had set up the NAS to use a static IP, then it's IP address is outside the range for the new router. That's a common issue, which is why setting a static IP is usually a bad idea. IP address reservation in the router is a better solution.
If that is the case, then you can temporarily use the old router again and go in and disable static IP, make a direct connection with a PC and do the same, or do an OS re-install, which will set it back to static IP and also reset the admin password to the default. Just don't accidentally do a factory default, which erases all data.
FYI, a NAS is not a "set and forget" device, even if you have email alerts turned on. You really should be "checking in" on it occasionally with at least RAIDar, but better the admin interface. I do so weekly or more often, which is probably overkill. But I wouldn't suggest anything less often than monthly.
Sandshark wrote:
Or if you had set up the NAS to use a static IP, then it's IP address is outside the range for the new router. That's a common issue, which is why setting a static IP is usually a bad idea. IP address reservation in the router is a better solution.File Explorer can still access the files, which rules out the address range possibility.
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