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Yossem's avatar
Yossem
Aspirant
Jul 18, 2012

Using USB 3.0 with NAS Ultra 2 +

Hi everybody.

When i plug a usb component in front USB 3.0 of my NAS ultra 2+, nothing happen. System doesn't reognize it, and doesn't mount it.
when i plug in both rear usb, everything is fine.

Why nothing is recognize in front USB port ? Is this an hardware problem on my NAS ?
I have tried with one usb 3.0 seagate expansion drive, one flsh usb key 1GB, and one drive "my book" USB 2.0.

Thanks for your help
Steff

5 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    What version of RAIDiator?

    Not all USB3 disks are compatible. Do you have a USB2 disk you could try?
  • My RAIDiator is 4.2.21.
    I have also tried with a usb 2.0 drive, a western digital My Book external hard drive. Result is the same. No response from NAS
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Do you have a USB hub with its own power supply? Have you tried connecting devices to the front port of the NAS via that?
  • I have not tried with usb hub with power supply. I have one, i will try tomorrow. This hub is usb 2.0, but, i will see if it works with it.
    I'll give you result of test tomorrow.
  • Hello,

    This mornning, i have plug a power supply hub usb. All my usb components i plug in hub were recognize. That's great.
    I have also retied to unplug my external HD without this power supply, and now, it works perfectly. System recognize all components i plug in front USB 3.0.
    Yesterday, when i have done my test i probably haven't wait enough to let the system recognize external usb component.

    Thank you for you help.
    I consider my problem solved.

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