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cstern's avatar
cstern
Aspirant
Sep 13, 2011

Can't login from Mac (10.7.1 Lion)

After having waited for a long time for first a new firmware for my NVX, and then a new client for my Mac running MacOSX 10.7.1 (Lion), I could go on using RNR - at least so I thought.

I have installed the production firmware on the NAS and then realized from another post that even though it would appear as if the client software couldn't install, it did in fact do so.

After rebooting I was excited to finally get ny RNR connection up again - but no. Every time I try to log in I get "Login Failed".

I can connect to my account and thereby verify that my username and password is ok. I can also connect using the same login and password from a PC running Windows 7.

I can also connect to the internet from my mac, and access the NAS (when I am at home) the shares on the NAS via SMB and afp.

So, now I don't know what else to try.

Client: 1.0.21 for MacOSX 10.6 on Intel
Server: 1.0.9.78

Thanks in advance,

Claus

18 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    You still get the login failed error?

    Have you tried rebooting after installing this update?
  • I have two macs, a macbook pro and an iMac. On the notebook, which I got first, I have installed the tuntap thing and it works fine with RNR. On the iMac on the other hand I see something similar to what nicolaban reports, i.e. I can not login. The icon in the menubar keeps "blinking" forever and never gets around to logging in. It is the newest version (1.0.27). It has been working however, (perhaps after reinstalling) but next time I try it goes back to this failing login situation. I am considering to install tuntap on the iMac as well. Both computers are running Lion 10.7.2
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I think you might be right that 1.0.27 still has problems. Re-installing it after each reboot is one option, I guess.
  • mdgm wrote:
    nicolaban this thread as been dead for months. Would've been better to open a new thread. The Lion update was released well after the previous post in this thread. So the workarounds mentioned in this thread are not needed.

    What version of the ReadyNAS Remote software did you install? Have you tried rebooting after installing the update.



    Not true, mdgm!! You know not of what you speak.

    It's Jan. 22, 2012. I have the latest version of Lion (10.7.2), the latest version of ReadyNASRemote on my MacBook Pro (1.0.27), the latest version of ReadyNAS Radiator on my Duo (4.1.8 ), and the latest version of ReadyNAS Remote on the ReadyNAS Duo server (v1.0.9.78)...

    ... and STILL I found that I had one shot at ReadyNAS Remote working on my MacBook Pro. After that, I had to completely uninstall it (including system files) and re-install it only to have it work just once more. If I quit the app, it would always give me the "login failed" message.

    Finally, I found this thread and installed TunTap. I have no idea what it fixes that Netgear can't seem to fix, but it just plain simply works . . . over and over and over again . . . IT WORKS!!!!

    Thank you jzeimet for telling us the hint by Justincbeck!

    Any others having this kind of problem, here's the URL again...it just works!: http://tuntaposx.sourceforge.net/
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I have been using it and whilst it's not fixed, I think it is working a little better.
  • TunTap also seems to have fixed this issue for me on Mountain Lion (10.8.2). I was a bit concerned about using software released in 2011 for this, but at least it works for now...
  • To be fair, TunTap updated their files in November, well after this fix was posted. Even though it was last year, it seems to be the fix for Readynas Remote problems on 10.8.2
  • Thanks, we had been having issues on Mountain Lion. This solution works for Mountain Lion 10.8.2 as well, running ReadyNAS Remote 1.0.60 on ReadyNAS Pro Business Edition, RAIDiator 4.2.22 running ReadyNAS Remote v1.0.9.78.

    Why though is ReadyNAS Remote so flakey though??? We find we have to reboot/restart it way too often on the NAS. One day it will work fine & the next it won't. It is very frustrating!

    Cheers,
    Simon

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