ReadyNAS Photos troubleshooting tips

Hmm, this is distrubing. I've used ReadyNAS in businesses for a few years, but just started using one personally and add-ons like Photos are appealing and one of the reasons I installed one in my house. The album manager/uploader crashes on Mac OS constantly as documented in other posts. I can't get a single album processed.

Agree with others here that because this is a Netgear supplied add-on it should either work or be moved into community status.

Same problem here. But I got it solved after some trail and error.
Working in the IT business for 20+ years, now, got me convinced that software design glitches loom everywhere.
Obviously there seems to be an authentication problem, here. So I started altering the NAS password for my ReadyNAS Photo user.
What I found out is that the authentication engine either ignores or misinterprets non-letter and non-digit characters in a password.
Actually, I had the same issue before when trying to set the NAS's admin's password containing special characters.
So only A..Z, a..z, and 0..9 are allowed in the NAS's password scheme.
Hope this helps,
Patrick

I have the same problem. I am using the Readynas NV+ in domain mode. I am logged into my pc using my active directory user name and password. I try to use the same username and password to connect to the readynas and it won't connect. "Unable to connect to ReadyNAS Photos share on 192.168.1.102. Is the ReadyNAS Photos service enabled ?" If I had a nickel for every time I've seen this lately! Anyone know how to connect to this thing. This would be a great service if it worked. I would love to share more photos than the 25Gb windows live space can hold and this seems to be a great way to do it. Thanks.

I have ReadyNAS Ultra6 with RAIDiator 4.2.15, and have a problem with using ReadyNASPhotos (got 'Invalid credentials' when trying to login).

What i did:
- install ReadyNas_Photos_2.2-x86.bin addon
- install ReadyNASPhotosInstallerWithJava.exe (v1.1) on my WinXP.
- start application, register on www.readynasphotos.com as user strange and sucessfully Sign in (for that step i have enter my http proxy server address in application options). Application (opens in Firefox 3.6.10) discover my NAS on address 172.16.10.106, but I cant use it!
- see page http://localhost/readynas/template/index.jsp?pageId=settings
---
Host Name: ULTRA6
IP Address: 172.16.10.106
+ Requires authentication for media share
Username:
Password:
---
- fill Username and Password fileds with my account, that I added to NAS, ('media' share sucesfully opens with that login/password from my WinXP 172.16.10.2) But i've got 'Invalid credentials' in case of strange/guest or even empty username.
- i try to change 'media' options to read/write to everybody or only to strange - nothing helps
- then I try using ReadyNASPhotosInstaller-2.0.RC1WithBundledJava.exe, and get same result.
- I have read forum about that promlems, find many same issue, but no answer, thet helps me or any detailed problem description.

What steps should i try to make ReadyNAS Photos works ?

Currently I don't see any issues with emails. Hope you have received the confirmation email. In case you haven't , could you let me know the email address that you have tried to signup with?

I just installed readynas photos and am trying to set it up but haven't gotten the account confirmation email and i tried setting up my account 20 min ago. Looks like email is down again.

I began using this NAS about a month ago. Everything is working nicely, but readynas photos is just a string of constant problems. Seems like something about it is half-baked somewhere - either on the unit, somewhere on netgear's end, in the software, or a combination thereof. It's just been one frustration after another with this. I'm tired of having this work only to one day wake up and have it not work and then hear from everyone that I shared albums with that they can't access my photos.

Amen to that I like the software but if Netgear doesn't support it they shouldn't even waste the time by including it with their hardware package.

It's obvious there are problems with the external server that the application is connecting with. Last week it email not getting sent this week it's something else.

Can we expect that this is going to happen on a regular basis? If so I need to look for other options.

Same issue here. In some browsers I get a blank screen but with Firefox you get a 500 Error with the following:

/2e8aeb98.a0f2398f.11cc0b206d95af30.8a/readynas/bookmark/2-3/3
Description:

java.lang.NoClassDefFoundError: com.sun.org.apache.xerces.internal.impl.dv.util.Base64
at com.pramati.bfly.cas.presence.api.facade.BflyURLConnection.decodeAddress(BflyURLConnection.java:700)
at com.pramati.bfly.cas.presence.api.facade.BflyURLConnection.getAddressFromCookie(BflyURLConnection.java:521)
at com.pramati.bfly.cas.presence.api.facade.BflyURLConnection.pipe(BflyURLConnection.java:486)
at com.pramati.bfly.cas.access.handlers.RemoteRequestHandler.handleRequest(RemoteRequestHandler.java:60)
at com.pramati.bfly.cas.access.filter.AccessFilter.doFilter(AccessFilter.java:67)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.invokeTargetFilter(PramatiFilterChainImpl.java:243)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.doFilter(PramatiFilterChainImpl.java:160)
at com.pramati.bfly.cas.login.api.auth.filters.AuthFilter.handleAuthenticatedRequest(AuthFilter.java:95)
at com.pramati.bfly.cas.login.api.auth.filters.AuthFilter.doFilter(AuthFilter.java:63)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.invokeTargetFilter(PramatiFilterChainImpl.java:243)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.doFilter(PramatiFilterChainImpl.java:160)
at com.pramati.bfly.cas.util.i18n.LocaleFilter.doFilter(LocaleFilter.java:60)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.invokeTargetFilter(PramatiFilterChainImpl.java:243)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.doFilter(PramatiFilterChainImpl.java:160)
at com.pramati.web.servlet.core.PramatiFilterChainImpl.startDoFilter(PramatiFilterChainImpl.java:120)
at com.pramati.web.interceptors.ServiceInterceptor.preProcess(ServiceInterceptor.java:114)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:70)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
at com.pramati.web.interceptors.core.DefaultProcessContainer.process(DefaultProcessContainer.java:97)
at com.pramati.web.core.WorkerThread.processConnection(WorkerThread.java:289)
at com.pramati.web.core.WorkerThread.processConnection(WorkerThread.java:263)
at com.pramati.web.core.WorkerThread.run(WorkerThread.java:129)

Yep, now all I get is a white screen. At least someone else is getting it.

I began using this NAS about a month ago. Everything is working nicely, but readynas photos is just a string of constant problems. Seems like something about it is half-baked somewhere - either on the unit, somewhere on netgear's end, in the software, or a combination thereof. It's just been one frustration after another with this. I'm tired of having this work only to one day wake up and have it not work and then hear from everyone that I shared albums with that they can't access my photos.

Anyone have a solution to this blank screen problem? It would be nice to hear from one of the mods on the issue.

Thanks,
betty

I too have blank screen now. Everyone on the share email gets white screen. This started yesterday it seems