If you're having problems getting ReadyNAS Photos to work, see if any of the following tips will help.1. If you are in User or Domain security mode, and you don't have "public" or "guest" access enabled for the [media] share, you will need to specify a login and password to connect from the ReadyNAS Photos desktop software. The login and password should be what you would normally use to connect to the [media] share.2. If you are in Share security mode, and you have a password set for the [media] share, when connecting from the ReadyNAS Photos desktop software, leave the login field blank, and enter the share password.3. If you are in User or Domain security mode, and you are an account on the ReadyNAS with the same user name but a different password as what you are using on your PC, you will need to change the password to be the same.4. Make sure [media] share has read/write privileges over CIFS.5. If you have installed a pre-release version of RAIDiator that had ReadyNAS Photos support (shame on you since we never really released it ;-) ), and you're having problems with the READYNASPHOTOS database, you will need to remove the ReadyNAS Photos add-on, and re-install the add-on from here.

Yoda,I have just installed firmware version 4.01c1-p1 and enabled the ReadyNAS Photos. I can import photos, have created and shared an album and got the email to view the album. However, when i click on the link, it tells me that my user account is offline. I have guest access enabled for the Media share and have also tried the steps you outline. I am logged into the ReadyNAS desktop software, same result. Any ideas on why it keeps telling me that my user is offline? I have attempted to sniff the IP packets to search for ports that might be blocked in my firewall, however in other form notes they seem to indicate that opening ports is not necessary. Any other thoughts? Thanks!

BusaBoy wrote:Yoda,I have just installed firmware version 4.01c1-p1 and enabled the ReadyNAS Photos. I can import photos, have created and shared an album and got the email to view the album. However, when i click on the link, it tells me that my user account is offline. I have guest access enabled for the Media share and have also tried the steps you outline. I am logged into the ReadyNAS desktop software, same result. Any ideas on why it keeps telling me that my user is offline? I have attempted to sniff the IP packets to search for ports that might be blocked in my firewall, however in other form notes they seem to indicate that opening ports is not necessary. Any other thoughts? Thanks!Try downloading the addon from http://www.readynas.com/addons (4.1) page and installing that.

Hi, newbie here. Just got my top whack RNR4410 4TB ReadyNAS rack mount jobbie and am consolidating my files and learning how to use it. The Photos feature is very exciting, considering I do part time photography and have accounts on SmugMug and Flickr.I have a fast internet uplink, so I am very curious on using the NV instead of (or as well as) the commercial services.Firstly can you point to a URL describing what this does exactly? Or even not exactly :D So far I think, it should allow external access, and it creates downsized versions of jpg files.Some simple questions, which may be answered eslewhere(?) include:1) What do I need to do on my NAT Router to allow access from outside?2) Can I choose who can see what? By group or user id, eg parents can see family photos, but not the public.3) What control or choice do I have over the templates and logos?4) On first look, it seems that the gamma was way over contrasty, is the user setable?5) Can I leverage the second network port for external access? Perhaps route external requests to here?6) If I have a static external IP, can that be useful?Thanks heaps. This is a really exciting piece of kit!ps: I've loaded a few photos. Imported them into an album and then shared them to my user id.I then remote connected to a customer's PC using LogMeIn, and installed the ReadyNAS Photos java app, and logged in, but couldn't connect to my home NAS. Any clues?

You shouldn't need to mess with your router. Photos are only shared to the folks you invite, so these folks can always see the album you had shared unless you remove the shared album. You can find out more info here if you haven't already looked.With regard to it not working, try getting the latest add-on image from here and re-install the add-on.

Tnx! I downloaded the app only yesterday, so it should be reasonably up to date. I am still in Discovery mode.

ReadyNAS Photos troubleshooting tips

107 Replies

Replies have been turned off for this discussion

ablevy
Aspirant
Nov 04, 2008
I first tried to connect as my wife via readyNas photos. She has the same access to the media share. I then tried to connect as me, but I guess I blew it because I was logged onto the computer as my wife.

Alan
new2nas
Aspirant
Nov 08, 2008
OK -
finally making some progress with ReadyNas Photos (for my Duo):
some general overall questions:
1) do I need to setup my backup scripts to backup all my photos to the media/Pictures/usrname in order to make use of RNPhotos?
2) will the RNPhoto setup be faster if I resize the photos ahead of time? if so, what are the max parameters to streamline this whole process?
3) are the photos in media/Pictures/usrname modified in any way when RNPhotos processes, or are the processed photos kept elsewhere?

Any info would be appreciated....

k_3po

Aspirant

Nov 09, 2008

new2nas wrote:
OK -
finally making some progress with ReadyNas Photos (for my Duo):
some general overall questions:
1) do I need to setup my backup scripts to backup all my photos to the media/Pictures/usrname in order to make use of RNPhotos?

new2nas wrote:
OK - finally making some progress with ReadyNas Photos (for my Duo): some general overall questions: 1) do I need to setup my backup scripts to backup all my photos to the media/Pictures/usrname in order to make use of RNPhotos?

If the original photos are not in media/Pictures, ReadyNAS Photos will make a copy of the pictures in media/Pictures/username directory. Changing your backup scripts to backup in media/Pictures (no need of username) would eliminate this duplication.

new2nas wrote:

2) will the RNPhoto setup be faster if I resize the photos ahead of time? if so, what are the max parameters to streamline this whole process?

new2nas wrote:
2) will the RNPhoto setup be faster if I resize the photos ahead of time? if so, what are the max parameters to streamline this whole process?

Could elaborate what you mean by "RNPhoto setup"? Is it installing the software or importing the pictures? Which directory are you importing the pictures from right now: from a directory on the NAS or the one on PC?

new2nas wrote:

3) are the photos in media/Pictures/usrname modified in any way when RNPhotos processes, or are the processed photos kept elsewhere?

new2nas wrote:
3) are the photos in media/Pictures/usrname modified in any way when RNPhotos processes, or are the processed photos kept elsewhere?

The photos in media/Pictures/username are same as the original pictures, they are not modified in terms of quality or size. However, if these files are writable (which they are by default), then when you set the title or description on the photos, the IPTC block in the file is updated with the new title/desc. Saving the IPTC title/desc in the file means that you do not need to set the title/desc again when you use other IPTC aware s/w like picasa or upload to flickr.

grumqyguy
Aspirant
Jan 11, 2009
Hi guys

I have installed the latest readynasphotos on my pc, set my username and passwords on both pc and nas to be the same, which authenticates the username fine, but i get the following

Could not connect to READYNASPHOTOS database on 10.2.0.6
Access denied for user 'dekoh'@'10.2.0.3' (using password: YES)

Any help would be gratefully accepted, as I really want this set up

Thanks

Mark
minerva
Aspirant
Jan 12, 2009
Hi Mark,

Apart from installing the ReadyNAS Photos on your PC, you need to enable the ReadyNAS Photo Add-on using the Frontview UI. Have you enabled the add-on ?

If you have enabled it, can you try re-installing the add-on from here.

-minerva
grumqyguy
Aspirant
Jan 12, 2009
Thanks for your help minerva, worked a treat
Jimmy11
Aspirant
Jan 21, 2009
System Error 1219 - Photos Logon Error

Hi, Thank you for this forum. I have been enjoying my ReadyNAS Photo Add-in, but have managed to mess it up so that I can not login to the NAS using the ‘Connect to ReadyNAS’ form. Here’s the error message…

“Unable to connect to ReadyNAS Photos share on 192.168.0.79
share=[hostname=192.168.0.79, share=Dekoh$, username=admin], exit code=[2], error=[System error 1219 has occurred. Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again.. ]”

I have been loging into the Photo Add-in with the NAS admin username and password. The login appears to varify. Then the error message appears.

The ‘media share’ has read/write default access, and allow guest access is checked. Prior to this, I accidently removed the add-in from the front-view, by pressing the remove button instead of unchecking it. I have successfully re-installed the add-in and the software. I am currently, using XP and version 4.1.4 of the NAS firmware.

Thank you for supporting this great program. Any help would be appreciated.
minerva
Aspirant
Jan 22, 2009
Can you try restarting the ReadyNAS Photos Desktop software ? You can stop the ReadyNAS Photos desktop program by right clicking on the system tray icons and choosing Exit option.
Jimmy11
Aspirant
Jan 24, 2009
Minerva, thank you for your help. I followed your suggestion and restarted the application. Unfortunately, no luck. Just the same error. I shutdown and restarted the NAS also with no luck. Could it be a version related issue? I am running running Radiator 4.1.4, but am unsure of Photos version (couldn't find out what the verion is).

Anything other suggestions would be greatly welcome. Thanks again.
minerva
Aspirant
Jan 28, 2009
ReadyNAS Photos desktop version can be found by right clicking the system tray icon and choosing the About option.

If you don't have the 1.1 version, please upgrade by downloading the installer from here:

-minerva

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ReadyNAS Photos troubleshooting tips

107 Replies

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