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Forum Discussion
Can't access ReadyNAS Pro 6
Hello friends,
As the title says, I have an old RNDP6000 and I can't access it. It had been turned off for a long time.
I'm using Windows 11 Pro.
Its readout shows it is on and displays its IP address. I can successfully ping that address with the cmd prompt, but it doesn't show up in Network.
I can log into the Control Panel through a web browser and log in, but the CP says "No shares currently available", and offers no options or menus.
I would welcome any and all advice! Thanks in advance.
18 Replies
Here is the screenshot of the CP:
Re: the RAIDIATOR update:
Apologies in advance if this question is stupid-
Do I need a version of RAIDiator installed on the PC I'm using to control the NAS? The firmware update unpacks as a .31 file.
Endless thanks.
Do I need a version of RAIDiator installed on the PC I'm using to control the NAS? The firmware update unpacks as a .31 file.
No, you manually upload the binary (which just ends in 31, it has no file extension) by clicking on "System" in the left pane, then update. Select the "local" tab. From there you can upload the binary.
After the install you will need to reboot.
Sorry to say that clicking on Update does nothing. The main part of the screen does not change. If I click on the Local tab nothing changes.
Here is a screenshot after I tried System/Update several times:
Notice the repetition of 'Pro6' in the top right corner.
Am I toast?
RAIDiator runs on the NAS, not your PC. The .31 is the last part of the version number. The file has no "extension" . Linux has no true extensions, though there are extension-like name conventions that are generally followed.
RAIDiator 4.2.15 according to the home screen.
RAIDiator 4.2.15 according to the home screen.
That was released in October 2010. so really old. You could try updating it - the current (and final) firmware is 4.2.31
Still, you should see the ability to install a new add-on. Can you post a screenshot of what you are seeing.
Thanks, StephenB, that is working.
I can reach the NAS through the network (if I type it in; it still doesn't show up in the network window)
and I can access the control panel.
I downloaded the .bin file from github but I have no idea how to install the update. Can you nudge me in the right direction? Many thanks.
I downloaded the .bin file from github but I have no idea how to install the update.
Go to this screen and click on "add new".
Fascinating....my screen does not show that option! Yikes.....
In Firefox I can reach the CP and it says No shares currently accessible, same with Brave Browser.
You need to browse to https://nas-ip-admin/admin
The /admin matters, and I think you are leaving it out.
Just in case this info is useful:
If I try to reach it through the network, Windows 11 Pro says:
Windows cannot access \\(name)
Error code: 0x80004005
Unspecified errorTo get SMB access, you first have to go into "turn windows features on or off", and then then enable SMB 1.0/CIFS Client. By default that is disabled.
Sorry to say the result is the same.
Downloaded Firefox, went to about:config, found the security.tls.version (it was 4), set it to 1, closed and reopened Firefox, checked the setting (it had stayed at 1) and tried again.
In Firefox I can reach the CP and it says No shares currently accessible, same with Brave Browser.
Just in case this info is useful:
If I try to reach it through the network, Windows 11 Pro says:
Windows cannot access \\(name)
Error code: 0x80004005
Unspecified error
As always, many thanks for the help.
Thanks, StephenB, it says:
"This site can't provide a secure connection
(nas-ip-address) uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite."
Basically that's what I get. :(
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Most current browsers require TLS 1.2, and the Pro 6 doesn't have that.
You can regain access if you use Firefox, and set security.tls.version.min to 1 (browse to about:config and search for the setting).
After that you can install this add-on to update TLS.
If you want to use the NAS regularly, you should consider converting it to OS-6. That conversion does reformat the drives, so you do need a full backup prior to conversion.
try https://nas-ip-address/admin (using the real IP address of the NAS of course).
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