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Forum Discussion
ShadowStorm
Dec 28, 2017Aspirant
Factory Reset RN102
Started having problems with the RN102 Nas and it not being detected ofter installing the OS6, thought that the OS might be corrupted or did not install propperly so tried to reinstall the OS with the latest one but no luck, as I had everying backup off site factory reset was alright to do but this is were im stuck now the power light and act are solid blue, and cant seem to find any information on this and what it means or what to do at this point.
Model: RN102
Firmware: Unknown
OS: Unknown, Might be an OS6
Drives: WD RED WD20EFRX (X2)
If you aren't seeing it RAIDar (when diskless), that does suggest a hardware failure.
Have you checked your warranty status? The warranty is 3 years for the original purchaser.
8 Replies
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- StephenBGuru - Experienced User
What status is RAIDar giving you? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- ShadowStormAspirant
It's done the same thing before the factory reset and not showing up on the network and RAIDar.
Im thinking there is a hardware failure but i just want to make sure before getting a new NAS and seeing that it has no display ports i cant phisicaly look at whats wrong
- StephenBGuru - Experienced User
Try booting up diskless, and see if RAIDar can find it when you do that.
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