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Forum Discussion
rugene
Dec 20, 2014Guide
Final 6.2.1 update causing LAN instability/sluggishness
After upgrading to 6.2.1 on an RN314, the network adapters no longer appear in the UI. In general it looks like the network parameters were reset. I can only recover the device by letting my router assign an IP with DHCP. Any ideas on how to get the network adapters in the UI? or even control them from the command line?
thanks
thanks
96 Replies
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- jimbo123Aspirant
mdgm wrote: jimbo123 your disk's SMART stats look bad though they haven't changed in some time. Can you reproduce this issue if you use a disk from the compatibility list?
I am due to replace the disk in the new year, I only use this NAS for video streaming and relaying data through so there is nothing of note on there, was hoping the last remaining disk would force my hand and break but alas it lives on! I will not be able to replace the disk until the new year unfortunately as I have to wait for the next pay packet before purchase. I am looking to purchase 2 x WD RED WD40EFRX 4TB so in the new year I can certainly try to reproduce.OptimusPrime wrote: For the IPv6 address showing inet6 addr: XXXX::2ac6:8eff:fe34:681/64 Scope:Link
That is known as link local and exists the moment IPv6 is enabled
The packet trace if can take a small window (not huge trace) and send in us same process as send logs would help see what is generating the packets and if really is same issue.
The size seems large if you were only rebooted short time, but going to sleep and waking up may not releade and you would need a full reboot cycle I think, but must confirm. Unplug and replug cable for example does not rest the counter.
From what short reading I have managed with regards the counters it would seem that if the counter is held within the kernel then it may not reset with the NAS however, the NAS does appear to reset. I am having to turn off the NAS in order to access the internet and the reading is resetting on reboot -ifconfig
eth0 Link encap:Ethernet HWaddr xx:xx:xx:xx:xx:xx
inet addr:192.168.1.xxx Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: xxxx::2ac6:8eff:fe34:681/64 Scope:Link
UP BROADCAST RUNNING MULTICAST DYNAMIC MTU:1500 Metric:1
RX packets:683 errors:0 dropped:0 overruns:0 frame:0
TX packets:525244 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:512
RX bytes:171646 (167.6 KiB) TX bytes:556406576 (530.6 MiB)
Once again this is moments after boot.
I have emailed over the log post the NAS completing boot nothing bar Anti-Virus Plus operating. Having read the log it does not appear to show any IPv6 traffic.
After running tcpdump I was curious to see how much of an increase ifconfig recognized...ifconfig
eth0 Link encap:Ethernet HWaddr 28:c6:8e:34:06:81
inet addr:192.168.1.99 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::2ac6:8eff:fe34:681/64 Scope:Link
UP BROADCAST RUNNING MULTICAST DYNAMIC MTU:1500 Metric:1
RX packets:81407 errors:0 dropped:0 overruns:0 frame:0
TX packets:6557582 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:512
RX bytes:112781611 (107.5 MiB) TX bytes:2594505207 (2.4 GiB)
Interrupt:10
This was perhaps 5 minutes after the initial test.
I am curious as to whether there is any way to monitor the NAS prior to boot completion, I have tried SSH prior to boot completion but cannot connect, given that the error happens almost immediately after boot I would query what is able to run prior to complete boot?
Having scanned through the largest and the 002.pcap one tx appears to be the most prominent which is45 0.021083 192.168.1.XXX 192.230.68.111 TCP 1061 30716→80 [SYN] Seq=0 Win=65535, bogus TCP header length (0, must be at least 20)
This repeats itself some 10,000 times in the space of 10 seconds or so. Perhaps my issue is not IPv6 related... - JijonesGuideI cannot access my UI page, how do I install the update? I tried reinstalling the os no luck.
- MarcusFNETGEAR Employee@jimbo123
This really looks like some unicast traffic to a public IP 192.230.68.111.
Are you sure there is no APP other than AV plus because that IP 192.230.68.111 is from a cloud service provider?
It is clear a large amount of traffic is uploading (TX bytes) and this is what is saturating your Internet connection so not same issue as this thread.
That IP is not one I can identify With any Netgear services that I know. - MarcusFNETGEAR Employee
Jijones wrote: I cannot access my UI page, how do I install the update? I tried reinstalling the os no luck.
if is same problem as this thread what you need to do first is disable IPv6 in your network and reboot the ReadyNAS.
If it not related to Ipv6 and symptoms detailed above can you start a new thread thank you - scravattApprentice
mdgm wrote: 6.2.2-RC1 is now available and has connman downgraded back to 1.26: http://www.readynas.com/forum/viewtopic.php?f=154&t=78866
If some of you are able to try 6.2.2-RC1 that would be appreciated.
If you are currently experiencing the issue, follow these steps:
1. Unplug ReadyNAS
2. Disable IPv6 DHCP on the router
3. Reconnect ReadyNAS
4. Install 6.2.2-RC1
5. Enable IPv6 on router
6. Reboot the ReadyNAS once more.
I have a Motorola SBG6580 gateway/modem. I looked up and can't find a way of disabling IPV6. Can I just disconnect the modem. Connect to my RN314 via static IP with another PC to do the update and then reconnect the modem? I do have DHCP enabled on the modem, but all of my computers and the NAS are all static IPs. - SkywalkerNETGEAR ExpertIf you connect the network cable directly from the NAS to a PC, both devices should end up with link-local addresses, and you should be able to discover and connect to the NAS to do the upgrade.
- doctorv1AspirantHello,
I've been following this issue, but didn't speak up since I didn't have much to contribute and I'm using the firmware on unsupported hardware (ReadyNAS Pro 6). After upgrading to 6.2.1 I was having the same LAN instability and router crash issues. I tested the fix and can confirm that when I disabled IP6 on my router (FritxBox 7390) the LAN issues went away. I then installed the 6.2.2RC1 firmware, re-enabled IP6 on the router and the problem did not come back. So far the fix seems to work.
I was lucky in that I wanted to factory reset the NAS anyway before doing some final configuration changes.
Chuck - matmarGuide6.2.2 seems to have solved the issue for me.
- nsneVirtuoso
matmar wrote: 6.2.2 seems to have solved the issue for me.
Same here. Everything's still running smoothly after updating to 6.2.2 more than 24 hours ago. No need to toggle IPv6 on/off on the router, either. - latitudehopperAspirantI am so pleased to have found this forum, I was going mad. I seem to have this issue with 6.2.2 and a BT HomeHub5. I should add, I cannot fix it with anything mentioned above.
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