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Forum Discussion
bridges86406
May 25, 2017Tutor
Firmware update 6.7.3 Issue
Just installed the 6.7.3 firmware so that my device was protected from the Samba CSV.
Now I can't change the fan profile on the unit.
It allows me to go in and change from Quiet, Balanced, Cool, as it did before. However now when I make a change, the fans don't change at all.
They are currently spinning at 6700 RPM. Which is fine after 6-7pm but since I'm trying to work in my office today is not going to work.
I have a ReadyNas 3138, with two 4TB Western Digital Reds.
This is a issue on RN3130/3138 with 6.7.3 and 6.7.4 installed,
and has been fixed on internal T building,
15 Replies
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- JennCNETGEAR Employee Retired
Hello bridges86406,
Have you tried rebooting after changing the fan setting? By the way, are there apps running at the same time?
Regards,
Yes I have tried restarting. Fan setting is unchanged.
One app is running.......Plex, with 0 users. The CPU and System are under 100* F, so it's not a heat issue and I have not had this issue with the fans since getting the unit in December. I change it very regularly as needed.
- JennCNETGEAR Employee Retired
Hello bridges86406,
Can you check if you get the same problem when disable Plex? If you have AntiVirus, see if sasme results when it is also disable.
Regards,
- Just did, hoping this would fix the issue; it did not.
Upgrading to 6.7.4 did NOT fix the issue.- mdgm-ntgrNETGEAR Employee Retired
Can you send in your logs (see the Sending Logs link in my sig)? If you can't download them using the GUI try downloading them using RAIDar.
- evan2NETGEAR Expert
I reproduced the issue on my RN3130,
Thanks for your report.
Looks like there has been no resolution as of yet?
I sent logs within an hour of the request.
- evan2NETGEAR Expert
This is a issue on RN3130/3138 with 6.7.3 and 6.7.4 installed,
and has been fixed on internal T building,
- Thank you much.
- mdgm-ntgrNETGEAR Employee Retired
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