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freenode's avatar
freenode
Aspirant
Aug 23, 2015

Frontview not accessible ReadyNAS RN102

Uninstalled some apps and Frontview will not load.  Re-installed OS, no fix, Factory Reset, no fix, Upgraded firmware to 6.2.5 , no fix.  Lost SSH when I did the Factory Reset.  Any solutions available?

11 Replies

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  • Still haven't found the cause however mgdm suggested try connecting via hardwire ethernet port since all devices I was using was on wifi.  I connected a pc via rj45 on the router, and sure enough I can access the frontview admin page.  my issue seems to be related to wifi.

     

    work around: connect via RJ45 port and not use wifi for access to frontview admin page.

  • I'm experiencing exactly the same problem as above, but with a RN312.

     

    Admin startpage (or pre-page with the logo and version number) then a long try to reconnect, the time-out.

     

     

    If those PM's from moderators help, i'd like to have one too!

    • dspj's avatar
      dspj
      Aspirant

      To correct the "nothing happens":

      I have occasionally seen the normal start screen for a split second (once even 3-4 seconds) before the "Connecting to ReadyNAS Admin Page..."-progress bar occurs. (so there must be some kind of connection).

      • dspj's avatar
        dspj
        Aspirant

        Managed to get through, accessing in an "incognito"-session.

        Must be some kind of cache problem, then?

         

  • Can you factory reset the nas with a single disk, that you know is good, in the nas.

    When you say Frontview will not load, what happens when you run raidar?  Does raidar see the nas?

    Exactly what happens when you use raidar to access the admin pages?

     

    What browser are you using?

    Have you cleared the browser cache and tried again?

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      vandermerwe wrote:

      Can you factory reset the nas with a single disk, that you know is good, in the nas.

       


      Just to amplify this...

       

      A factory reset should have solved your problem.  I am puzzled on how you upgraded to 6.2.5 w/o frontview and ssh.

       

      Perhaps some more information would be useful.

      • freenode's avatar
        freenode
        Aspirant

        StephenB wrote:

        vandermerwe wrote:

        Can you factory reset the nas with a single disk, that you know is good, in the nas.

         


        Just to amplify this...

         

        A factory reset should have solved your problem.  I am puzzled on how you upgraded to 6.2.5 w/o frontview and ssh.

         

        Perhaps some more information would be useful.


         

        I upgraded to 6.2.5 through https://readycloud.netgear.com/ . I can see the NAS and access the folders through readycloud. but no Admin access.

         

        I can factory reset the NAS with a known good disk, but it will be one that is already in the NAS. I have no other available "scratch" disk.

         

        Not sure what a "scratch" disk is.  I only have two disks. both disks inserted are known good, with no personal data. i.e. have been reformated, wiped clean.

        When you say Frontview will not load, what happens when you run raidar?  Does raidar see the nas?

        Yes Raidar sees the NAS and reports
        Model: ReadyNAS 102
        Namae: xxxxReadyNAS
        Serial: XXXXXXXXXX
        Status: Healthy
        Firmware: 6.2.5
        IP Address: 192.168.1.101 (MAC)
        Drives : Drive is operating normally; Drive is operating normally

        What happens when you use raidar to access the admin pages?

        Raidar Admin button pops open the browser and links to http://192.168.1.101 which re-directs to https://192.168.1.101/admin
        resulting in https://192.168.1.101/admin  connecting.....  ERR_CONNECTION_TIMED_OUT

        Mostly the page times out. Sometimes I get prompted to enter login username and password, then the page times out.

        And rarely I get the front page of Frontview that shows Netgear ReadyNAS Version 6.2.5 and that is it.... nothing else .... the page stops loading as if it is complete.

        What browser are you using? Chrome, Firefox, and as a last resort used Explorer

        Have you cleared the browser cache and tried again? Yes, with each browser


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