NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

StefJar's avatar
StefJar
Aspirant
Jun 29, 2019
Solved

How to reset the network settings for my NAS duo 2000v2?

AIDAR

Hey,

I have problems accessing my old NAS. I can't use the browser or the explorer to access the config/drives.

My configuration is:
NAS --> eth --> PC
Router --> WLAN --> PC

The RAIDar tool shows the NAS (I attached a screenshot).

Using the ping command on the IP doesn't work.

Any ideas how to reconnect to my NAS?

regards!



  • StefJar wrote:


    Is there a way to reset the network config without deleting my data?


    Yes.  Do an OS reinstall - see pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

     

    The NAS admin password will be changed back to netgear1 and the network configuration will be reset.  Data and other settings aren't affected.

     

    Then hook your NAS up to your router.  Find the IP address with RAIDar, and then browse to https://nas-ip-address/admin

     

     

7 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

     


    StefJar wrote:


    Using the ping command on the IP doesn't work.


    You need to manually assign a static IP address to the PC ethernet card. 

    PC IP address = 192.168.168.100
    Subnet MASK = 255.255.255.0
    Gateway address = 192.168.168.1

    You should then be able to connect by IP address.  

     

    Another possibility is that you could connect the NAS directly to the router (accessing the files over wifi).

     

    Either way, if you are running Windows 10 you will need to make sure that the SMB 1.0 client is enabled on the PC.

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi StefJar,

     

    Welcome to the Community!

     

    Your NAS is actually a ReadyNAS Duo v1 based on its firmware.

     

    You may try first directly connecting the PC to NAS via Ethernet then temporarily assign a static IP address of 192.168.168.100, subnet mask of 255.255.255.0, and default gateway of 192.168.168.1. You can then try accessing https://192.168.168.168/admin and see if it connects.

     

    If you are able to access the admin page, you may change the NAS IP address to the same subnet with your router.

     

    Regards,

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      JohnCM_S wrote:

       

      If you are able to access the admin page, you may change the NAS IP address to the same subnet with your router.

       


      If you intend to leave your NAS connected to the PC NIC then you shouldn't do this.  Just leave the NAS IP address as it is.

  • thx for the fast response.

    I set it up like StephenB mentioned. Before I didn't setup the gateway. SMP is activated as well.
    Sadly it doesn't work.
    If I remember I played arround with the config. So I have the feeling that I messed it up.
    Is there a way to reset the network config without deleting my data?

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      StefJar wrote:


      Is there a way to reset the network config without deleting my data?


      Yes.  Do an OS reinstall - see pages 15-16 here: http://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

       

      The NAS admin password will be changed back to netgear1 and the network configuration will be reset.  Data and other settings aren't affected.

       

      Then hook your NAS up to your router.  Find the IP address with RAIDar, and then browse to https://nas-ip-address/admin

       

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More