Forum Discussion

lobbie1978

Tutor

Aug 10, 2018

Solved

OneDrive sync set up but nothing is syncing

Hi Guys,

I have a ReadyNAS 102 running firmware 6.9.3 connected to a EDA500 Expansion Chassis and I setup OneDrive sync for my Cloud back-ups.

As far as I can tell, I setup everything correctly, but nothing appears to be happening. No files are uploaded to OneDrive although the Green indicator is on and the Internet and Services checks are in place. I have >800GB free space left on OneDrive.

I setup OneDrive sync like this:

The local back-up data is on my EDA500. I wonder if that has something to do with it?

Any help is greatly appreciated. Thanks in advance.

- Rob

ReadyNAS Backup

mdgm-ntgr
Aug 30, 2018
The problem support was referring to is clearly on the BACK-UP volume.

You have a BACK-UP_STUDIO_PROJECTS share but you moved that subvolume under BACK-UP_STUDIO. Similarly for BACK-UP_ACAPELLAS and BACK-UP_SAMPLES. That's where you went wrong.

The snapshots subvolume isn't the issue.

You could do e.g. (note don't copy the #, that's just to prevent blind copy and paste, always think about the commands you're entering):

# mv /BACK-UP/BACK-UP_STUDIO/BACK-UP_STUDIO_PROJECTS /BACK-UP/BACK-UP_STUDIO_PROJECTS

9 Replies

Replies have been turned off for this discussion

JohnCM_S
NETGEAR Employee Retired
Aug 10, 2018
Hi lobbie1978,

Please download the NAS system logs and then provide it to us. We will check if the logs will show why it is not syncing. You may check this link on how you can send it.

Regards,
- lobbie1978
  Tutor
  Aug 11, 2018
  Hi John,
  
  Thanks for the reply. Here is a Dropbox link to the logs: <removed link>
  I'm curious as to what you can find regarding the syncing problem.
  
  Thanks in advance.
  - Rob
  - JohnCM_S
    NETGEAR Employee Retired
    Aug 14, 2018
    Hi lobbie1978,
    
    Thank you for providing the logs. Please do not post your logs publicly next time. It will be best if you send the logs on the email provided on the KB article that I have posted or you can PM me the download link.
    
    We will review first the logs and then provide you an update as soon as possible.
    
    Regards,
lobbie1978
Tutor
Sep 04, 2018
Guys,

I can confirm it's all working now :)

After recreating the Back-up share and setting up my Back-up locations differently, all files and folders are now synced to OneDrive.

This topic can be closed.

I'd like to thank you all for helping out. I'm very happy with the support.