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Solved
Probably power supply issue
I've read through a number of issues with the power supply failing on various models. I suspect that's what I have. My unit (ReadyNASRND4000) has been running fine for a number of years (5 according to my registration information). It's plugged into a surge protector / uninterruptable power supply. After a recent power outage I noticed it hadn't come back up. And it doesn't respond to the power button. Nor does plugging it into different outlets help. So I suspect that I have a powersupply failure.
Apparently this is a known problem with some models / SN#'s do I would like to know if that applies to my unit. Also what I need to do to replace the power supply.
Since my model is no longer available, if it's not just the power supply, I would like a recommendation on a replacement unit that will accept the existing drives / formatting. I 4x2T drives in RAID configuration giving me 6T usable. I think I'm using NetGear's format. So I need to know how I migrate those drives to a new unit if I can't fix the power supply issue.
Thanks
Mark - a very happy customer until this came along! :)
- Finally getting back to this. Disassembled the unit today. The back of the unit says ReadyNAS RND4000 v3. The PSU is internal (or was, it's external now since I disassembled it! :) ) After much casting about I've ordered a replacement PSU from Evercase in the UK: http://www.evercase.co.uk/PowerSupplyUnits.htm#ReadyNASPSU. $100 with shipping but the data is priceless. Assuming this works I'll be dumping everything to ... something... and then looking for a new (and faster) unit. Unless NetGear does something about the backward compatibility with disks in its newer units I'll be looking elsewhere. So please tell me that moving forward I can be assured of pulling disks from a unit and having them work in a newer unit (yeah, yeah, within reason of course - but there's no reason that my 5 year old 2T drive should not be supported.) So, enough bitching and whining. When the new PSU arrives I'll update with what happened.
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Hmmm, doesn't seem to have included the model number field in the actual post. I have a ReadyNASRND4000 purchased in 2011 and running fine until now.
Can you tell us if it a v1 or a v2 NAS? Please read this link - the labels ARE misleading. http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Warranty of the NV+ v1 was generally 5 years, so check your purchase date right away to see if you are still covered.
The service action only applies to a specific range of serial numbers on the v1. I suspect your NAS is to new, but the serial range is quoted below:
A small percentage of ReadyNAS NV (revision B) and NV+ owners with low-noise fanless power supply unit (PSU) may encounter a premature failure of the PSU due to elevated temperature. The ReadyNAS systems affected have Serial numbers between 000DA2010FFE and 000DA2016000.
The warranty of the NV+ v2 was 3 years, and the service action did not apply. So if you have a v2, you'll need to get another NAS.
Note that all of the current NAS are faster and have more features.
Thanks, I'll check when I get home and have the unit in front of me.
Is there anything I should be aware of getting a new NAS unit with respect to compatibility for my existing drives and their format? Can I just plug in my existing drives and expect a new unit to sort things out? Or...?
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