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alisys's avatar
alisys
Aspirant
Dec 21, 2016

ReadyNAS 2120 crash every little

Hello,

We have about a dozen NAS ReadyNAS, half are model 2120 and 2120v2.

These models give us problems that make them unusable every little time: balance, defrag ... that last up to 22 days and with a load higher than 10 in the system, so the NAS are not operational.

We need to know what is the necessary configuration so that no problems (job scheduling, firmware version...)

These NAS worked correctly until they reached a particular firmware version: what is the reason they are no longer functional?


Greetings.

16 Replies

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  • FramerV's avatar
    FramerV
    NETGEAR Employee Retired

    Hi alisys,

     

    Just would like verify if you would still like to pursue the troubleshooting of your device.

     

     

    Regards,

    • alisys's avatar
      alisys
      Aspirant

      Is there any guarantee that the logs will solve it?

       

      Get these logs will take us work and time and so far they have not been useful.

      • FramerV's avatar
        FramerV
        NETGEAR Employee Retired

        Hi alisys,

         

        The logs will help in determining what is happening with the ReadyNAS units.

         

        If you are in a hurry, it might be best to get in touch with our phone support group to check what option do you have for a faster resolution.

         

        Contact NETGEAR Support

         

         

        Regards,

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