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ReadyNAS 312 Vertical Expansion - First Time
We needed to upgrade a client from their existing 2Tb Raid 1, to a 6Tb Raid 1. I verified that the WD Black 6Gbs were in the acceptable (compatible: http://kb.netgear.com/20641/ReadyNAS-Hard-Disk-Compatibility-List?cid=wmt_netgear_organic) list, and they were. Replaced the first, and as expected, over the course of a few hours, I went from degraded, to synced, and working fine without any issues. Second drive arrived the next day, and feeling confident in the process, I swapped the other drive. This process also went smoothly, and as I got home, the drive finished syncing, and showed a full Raid 1 mirrored condition. Still being a little wary of the expansion process, I verified that the system saw the new drives as full size, and they did. Both disks show at approx 5.5 TB. So, reboot. And Reboot. And Reboot.... And nothing.
I've restarted approximately 8 times since the second drive was loaded, including at least one 24 hour window, with no change. The NAS shows no signs of "expanding" its size, or adjusting to the correct amount available. I thought that maybe, since it was running almost full (don't they always wait until the last moment to approve things?), I needed to clear a little space. So, deleting some older backups, I cleared 350Gb to work with. No change. What am I missing? I've had the company spend the money on two 6Tbs, and they don't have 6Tb to work with... Ideas? thanks!
Firmware 6.6.1
XRAID
Just manually triggered the RAID array to expand to use the additional space on the disks. Once this is complete the volume should then expand.
19 Replies
Sometimes the btrfs file system needs to be manually expanded - not sure why. There are some ssh commands you could try if you are willing.
Did you purchase between 1 June 2014 and 31 May 2016? If so, you have free lifetime chat support, which you might want to use.
Backing up the data, doing a factory default, and then restoring the data is another avenue.
I suggest PMing mdgm-ntgr, and seeing if he is willing to look at your logs.
Thanks for the rapid response! I checked our records, and we purchased this unit in April of 2014 :smileysad: . So, no free chat for me! But, it sound like you've got the knowledge to assist, if you have the time and patience :) .
Sorry, I started yesterday, but had to run to another call. Reply again at your convenience, and let me know what information you need, and where I can start, please. Thanks for your assist!
I can point you to other posts, but I don't work for Netgear and can't really offer direct support - just advice.
A resync is now taking place. The volume should then expand.
BE PATIENT, the procedure is somewhat long!
NG nerds should warn users that it is taking quite some thours and to complete the procedure days!
From 8 to 14 To, it tokk me a week.
1 raid 1 array 4 to 6To
2x 1 raid 1 array 2 to 4 To!
aalexandrebeta wrote:BE PATIENT, the procedure is somewhat long!
NG nerds should warn users that it is taking quite some thours and to complete the procedure days!
From 8 to 14 To, it tokk me a week.
1 raid 1 array 4 to 6To
2x 1 raid 1 array 2 to 4 To!
My problem wasn't patience waiting, it was that it wasn't doing anything. No resync, no expansion in progress, no nothing :) Fortunately, mdgm-ntgr is a lifesaver :)
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