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Forum Discussion
Readynas 4312 stops responding on 10Gig
I have a 4312 at work with fiber SFP's.
We have a 1Gig port on 10.11.0.x works fine.
We have the two 10Gig ports bonded in active passive failover on 10.11.3.x
For some reason both 10Gig ports stopped responding to http/s and SMB yet is still pingable. They have been working about 3 weeks without issue. Just stopped the other day.
We've unbonded the ports and assigned different IP's two each 10Gig interface. Only one of them will ping and neither will repsond to http/s or SMB.
Ports on the switch are not tagged, no trunking. Have tried both ways. still doesn't work.
Need some help with this.
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Which firmware are you running?
Yeah part of this is my boss isn't buying that because it worked for about a month without issue
We've called support and honestly the guy was really pushing my boss' buttons with trying some really basic/obviously not the fix things to try.
I don't want to update the firmware because of the issue with SMB messing up that was happening in 6.9.0 on my 316 which is also happening in 6.9.1.
So would really like to get some help on this that's more "nuts and bolts" of the system rather than "try this and see what happens".
How difficult isn't it to make the NAS work with multiple interfaces on different subnets at the same time?
If you let me know the case number I can have that case reviewed.
Often it can be good to see if simple fixes such as updating the firmware resolve a problem like this (especially when there are known issues on the firmware currently being used) before moving onto advanced troubleshooting that may not be needed.You've obviously not worked for a French or German guy before.
Case is 29385447
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