Hi all,Ive just bought a new unit (rnd2000-100) and on first setup with a (compatible) used 2tb ex pc drive resulted in corrupt root in raidar and error light sequence 3 (bad contents on root of dsk).Checking drive in pc, it was never formatted by the unit.So the next step was to OS restore or factory restore to force a format BUT holding the reset button and powering on device does not result in the 2 disk LEDs coming on (as holding the power button on boot does) and no matter when I release the reset switch 5 - 40 seconds the device just seems to boot normally to return to error state 3.Its almost as if I'm missing something totally obvious!! As anyone experienced this behavior? Do. Need to return device as switch is broken???Thanks in advance

Can you put the drive in the PC and delete the partitions on it, then put it back in the NAS?When you try the factory default are you doing this?:1. Power down NAS if it is on.2. Press and hold reset button3. Turn ReadyNAS on4. Continue to hold reset button. The disk LEDs should flash twice. Once after 5 seconds and a second time after 30 seconds. Release after the second blink.Welcome to the forum!

Thanks for the quick reply.Will try deleting partitions, however I did the exact steps you described but the disk LEDs don't flash as the power button boot menu does.It just seems to be booting normally, a few flashes of the arc light then into error feedback.

Tried partition delete, giving same result

With the partitions deleted on the disks if you simply put the disks in and power on what happens? The NAS should detect blank disks and automatically wipe them.

3 flash error, raidar claiming corrupt root

ReadyNas Duo will not factory reset

18 Replies

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mdgm-ntgr
NETGEAR Employee Retired
Jan 12, 2012
Yes. It would also be why it came up with "corrupt root"
Crookz
Aspirant
Jan 12, 2012
TFTP Boot recovery would repair the flash? Do I just put it in this mode and wait?
mdgm-ntgr
NETGEAR Employee Retired
Jan 12, 2012
Are you able to try a different disk to see if that makes a difference?

Don't do a boot recovery unless support (http://www.readynas.com/support) requests you to. If you have a faulty unit return it to your seller in exchange for a new one as NetGear replacements are refurbs.
Crookz
Aspirant
Jan 12, 2012
Unfirtunately not, though a faulty drive wouldn't prevent me from resetting
I would have thought
Crookz
Aspirant
Jan 15, 2012
Update: returned the device, bought a duov2 everything set up now , thanks for the help!
mdgm-ntgr
NETGEAR Employee Retired
Jan 15, 2012
Great!

Hope you like the new web-interface of the Duo v2.
splyfof
Aspirant
May 15, 2013
What about trying a 30/30/30 second reset.
Just did, now its working with the disk.
30/30/30 is done by pressing the reset button when the unit is on AND holding it there for a full 30 seconds.
Still holding the reset button down, power down the NAS.
Keep holding it for a full 30 seconds, and then, while still holding the reset button down, power up the NAS.
Then hold the button for an additional 30 seconds and THEN let go.
You will have been holding down the button for a full 90 second period, and this will usually reset just about any gadget around.
Try it.
StephenB
Guru - Experienced User
May 15, 2013
Problem was resolved 15 months ago - locking the thread.

Forum Discussion

ReadyNas Duo will not factory reset

18 Replies

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