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Tutor

Aug 28, 2016

Solved

ReadyNAS Pro 6 - Volume has disapeared

I Have a ReadyNAS Pro6 running 6.5.1. Last night I had a power outage and when the NAS came back up I had an error message saying it couldn't detect the disks. I've had this before and going into boot loader and re-installing the OS has fixed it. So I did this and now when it boots I can't see my volume and I have a message saying to remove inactive volumes.

I will email my logs in

ReadyNAS OS 6 on Legacy models

john_h1
Sep 01, 2016
Just to close off this thread. Thanks to mdgm who remoted in and enabled me to recover all my data before I did a factory reset. :-)

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john_h1
Tutor
Aug 28, 2016
I emailed my ReadyNAS logs as per http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-forum-moderator%3F?cid=wmt_netgear_organic

However, I got a bounce back saying this (I removed actual email addresses)

Concentrix Secure Email Gateway has blocked the following message: Message: B57c22d730000.000000000001.0001.mml Date: 8/28/2016 From:xxxx@xxxxxxxxx To:xxxxxxxx@concentrix.com;xxxxxxxx@concentrix.com; xxxxxx@concentrix.com; xxxxxx@concentrix.com Subject: ReadyNAS Pro 6 - Volume has disapeared xxx@xxxxxxx is not allowed to send to the intended recipient(s) as defined on Concentrix Email and Information Exchange Policy.
- StephenB
  Guru - Experienced User
  Aug 28, 2016
  Did a moderator request the logs? If so, does it seem possible that the mod requesting them had one of the rejected email addresses?
  - john_h1
    Tutor
    Aug 28, 2016
    I emailed the single email address but the bounce back had the four individual email addressees @Concentrix.com