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Forum Discussion
centril
Sep 07, 2016Aspirant
ReadyNAS Ulta 2, No ping/SSH, Loud fan, No leds (except power)
My ReadNAS Ultra 2 (RNDU2000-100PES) is acting up...
Operating system: ReadyNAS OS 6.5.1
This is the second time this has happened... but the device was running fine for at least 15 days before the second time.
The device is very loud compared to normal, the PSU fan is blowing really hard.
It can't be reached by ping, SSH, or the web interface.
The power LED is on, but none of the other LEDs are on - and they are not blinking.
There seems to be disk activity due to "vibrations" on the chassis, but I can't be sure.
A forced, physicall reboot (holding the power button and pressing it again) seems to fix the issue temporarily,
and I can after this ping, SSH, and access the web interface again, and the ACT LED blinks green when it is supposed to.
Is the device doing some sort of Btrfs maintenance that I am unaware of - like scrubbing?
Any ideas that might help?
3 Replies
Replies have been turned off for this discussion
- BrianL2NETGEAR Employee Retired
Hi centril,
Welcome to the community!
Could you send in your logs so we can check? Since you got your unit working again, I suggest that you start backing up your files because there's chance that you'll totally lose access to your device. Also, confirm if you enabled volume maintenance on your system.
Kind regards,
BrianL
NETGEAR Community Team- centrilAspirant
By volume maintenance, what do you mean exactly? Like scheduled scrubbing, defrag, etc? In that case, I have none on the "Volume Schedule" pane.
What logs do you need? File paths of the log files?
Do you want the journald logs, or just the logs on the admin page?
I checked the journald logs right when I turned it back up, and there was just a sudden "outage" in the logs (roughly 2016-09-07 12:30 - 17:30) from when the device went down and up again, and nothing particularly interesting...
Anyways, here are the logs: https://drive.google.com/open?id=0BwBVCjSELCx0ZzlvYjJ6WXk5UWc
Could it be that the linux kernel paniced, and that it didn't have time to log anything?
- mdgm-ntgrNETGEAR Employee Retired
Your data volume is nearly 100% full. This is not recommended and is likely the cause of the problems you are facing.
You should free up some space. You should get volume usage back down under about 80-85% full.
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