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Forum Discussion
bhpowell
Jan 14, 2017Aspirant
Retrospect "Waiting for Media" backing up to ReadyNAS
I've been using Retrospect on my Windows PC for years. I'm currently at Retrospect 10.5 on Win10 x64.
I recently bought my 3rd ReadyNAS, with all three in service. (An NV+, an Ultra 4, and now a 214.)
I moved the destination for one of my disk backups to go to the new 214.
It works fine if I run Retrospect interactively.
But, if I set Retrospect to run automated at a specific time, it sends me an alert email that says ,"Waiting for media".
Note that it works fine backing up to the Ultra 4, in either automated or interactive mode. (I have three different backup scripts for three different drives. The other two drives back up to the Ultra 4, and work fine in the automated mode.)
When it's waiting for media, I have to kill Retrospect, relaunch it interactively, and it works perfectly in the interactive mode.
My share on the ReadyNAS is configured for Anonymous users to have full read/write access.
File access is set up for guest to have read/write access. I started with a clean, empty 214.
I have Retrospect configured to "Run Retrospect as the logged-in user", which is me.
Except that this works fine on the Ultra 4, I would suspect it's a problem with Retrospect permissions.
But, because it works on the Ultra 4, I suspect I'm missing some permission configuration on the 214.
The Ultra 4 configuration differs substantially from the 214 configuration, so I can't tell what I might be missing.
Any advice for how to fix this, or how to diagnose this further?
Thanks in advance.
Retrospect silently worked the other night, so I wanted to post an update. As I mentioned much earlier in this thread, I found a setting that let me connect as a different user.
In Retrospect 10.5 for Windows, it's here...
Configure -> Backup Sets
Select the backup set you are having issues with, then Properties, then the "Members" tab, then Properties again...
You should see a setting for Automatic Login..., where you can set a username and password.
I'm not sure, yet, if the username/password has to match anything. When I went back to check the settings so I could document it here, I realized I'd mistyped the username, yet it silently worked. Just for fun, I just now tried removing the password, and I should know tomorrow or the next day if it needs that. I suspect not, since my ReadyNAS is configured for anonymous read/write access.
18 Replies
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- FramerVNETGEAR Employee Retired
Hi bhpowell,
Not very familiar with Retrospect unfortunately.
Could you tell me what firmware is on the 214?
Welcome to the forums.
Regards,- bhpowellAspirant
Firmware is 6.6.1.
I'm not sure the problem is unique to Retrospect; it might be an issue for any "scheduled" Windows 10 execution of an application. Unfortunately, I don't know much about how it all works on a Windows.
- FramerVNETGEAR Employee Retired
Hi bhpowell,
Do you have non-Windows 10 computers running the same program?
Can you try adding the Retrospect credential to the Windows 10 credential manager?
Also, can you check with Retrospect support. Maybe they have some inputs regarding Windows 10, OS6 ReadyNAS setup.
Your other ReadyNAS units are running a different OS so we might be able to further isolate it from there.
Regards,
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