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cframe88's avatar
cframe88
Aspirant
Mar 08, 2018
Solved

RN 214 Can't access admin page MAC OS

Local Admin Page Error

The admin page can only be accessed when you are in the same network (LAN) as your device.

tried with Raidar

using both safari and chrome browser

tried using desktop and laptop

verifies both on the same LAN Cat5 hardwired through Nighthawk router

MAC OS 10.13.3

rn214 firmware 6.9.2

 

  • A failed attempt to uninstall PHP broke the http/s service. It should be fixed now.

13 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi cframe88,

     

    What is the NAS IP address when you check it on RAIDar? Are you able to ping that IP address? 

     

    Also, what is the LAN IP address of both the desktop and the laptop?

     

    Regards,

    JohnCM_S
    NETGEAR Community Team

     

     

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi cframe88,

       

      Does it respond when you try accessing https://192.168.1.14 /admin on your web browser? What is the NAS status of the NAS on Raidar?

       

      You may try also rebooting the NAS by taking power off and see if that will help.

       

      Regards,

      JohnCM_S
      NETGEAR Community Team

    • cframe88's avatar
      cframe88
      Aspirant
      RN214 Ip 192.168.1.14 (can ping)
      desktop 192.168.1.8
      laptop 192.168.1.25 (connected thru wifi)
      • cframe88's avatar
        cframe88
        Aspirant

        Not sure if this was implied but the server shows up in Finder on the Macs I am able to access all the files on the server from anywhere.

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