Hi,I’m new user here because I have problem whit my ReadyNas 102Can't connect to the web-interface (web admin panel). Installed and uninstalled the ReadyNAS Photos II app.Already tried to instal the new beta firmware 6.2.3 with the boot menu but no luckI hope someone here can help me.

OK So I have fixed my issue without having to go to the linux level If you have set up a readycloud account, you can log in there and upgrade your firmware remotely.This worked for me, I hadn't thought of this until Netgear informed me that my readycloud account was going to close and once I got in I upgraded the firmware and now I can access the admin page through the network

RN102 - can't connect to web-interface after uninstalling app

25 Replies

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rayza
Aspirant
May 18, 2016
OK So I have fixed my issue without having to go to the linux level

If you have set up a readycloud account, you can log in there and upgrade your firmware remotely.
This worked for me, I hadn't thought of this until Netgear informed me that my readycloud account was going to close and once I got in I upgraded the firmware and now I can access the admin page through the network
- mdgm-ntgr
  NETGEAR Employee Retired
  May 19, 2016
  Yes, there are other options (which are more involved) too such as:
  
  1. Power down ReadyNAS
  
  2. Remove disks (label order)
  
  3. Insert scratch disk (must not be from the array)
  
  4. Update firmware
  
  5. Verify firmware update successful
  
  6. Power down
  
  7. Remove scratch disk
  
  8. Put disks back in same order as before and power on
tiguansm
Aspirant
Jan 22, 2016
I have the same problem please advise
Thank you
- StephenB
  Guru - Experienced User
  Jan 22, 2016
  tiguansm wrote:
  
  I have the same problem please advise
  
  Thank you
  
  What NAS, and what firmware?
  - tiguansm
    Aspirant
    Jan 22, 2016
    Also imac with el capitan 10.11.3
mdgm-ntgr
NETGEAR Employee Retired
Mar 03, 2015
Hi Tomasz555 , I sent you a PM.
- M69S
  Aspirant
  Sep 10, 2015
  Hi
  
  I am in the same case.
  ReadyNas works fine to access the file but impossible to access the admin interface.
  
  Too bad you send the trick to restore it in PM :)
  
  Thanks for your help,
  Mickael
  - StephenB
    Guru - Experienced User
    Sep 10, 2015
    M69S wrote:
    
    Hi
    
    I am in the same case.
    
    ReadyNas works fine to access the file but impossible to access the admin interface.
    
    Too bad you send the trick to restore it in PM :)
    
    Thanks for your help,
    
    Mickael
    
    Do you have ssh access? What firmware are you running?
Tomasz555
Aspirant
Mar 03, 2015
Hi there! I seem to be having this problem too after uninstalling an app. Everything works fine but I cant access the web admin page. Is there a way to fix it without factory reset?
mdgm-ntgr
NETGEAR Employee Retired
Feb 28, 2015
Seeing you have SSH access,

# journalctl -a | grep apache2 | tail -n 20
# cd /etc/apache2/sites-enabled
# ls
# rm *shell*
# systemctl restart apache2
- rayza
  Aspirant
  Oct 10, 2015
  I have the same problem
  
  I am unable to ssh into the system but can boot the readynas 102 into boot mode and telnet in using putty
  
  When i try
  # cd /etc/apache2/sites-enabled
  I get
  -sh: cd: can't cd to /etc/apache2/sites-enabled
  when I check the contents of /etc apache2 is not there
  
  if I try
  # journalctl -a | grep apache2 | tail -n 20
  I get the response
  -sh: journalctl: not found
  
  not sure what else I can do :(
  - StephenB
    Guru - Experienced User
    Oct 10, 2015
    Did you mount the OS partition?
tsandu
Aspirant
Feb 28, 2015
Hi mdgm.. think I seen you on whirpool... are you able to update the post with the fix, as seems many people having same issues and pulling there hair out as cant find a solution.. I am in same boat..admin screen worked few hours ago.. uninstalled shell in a box.. now no more admin screen... arghh not a good start to a new product. :(
mdgm-ntgr
NETGEAR Employee Retired
Feb 23, 2015
We have a method to do this via a low-level diagnostic mode.

In any case when I fix this problem currently I remove the broken symlink, I don't update the firmware.
robrub
Tutor
Feb 23, 2015
mdgm wrote:
Btw I fixed wolay's system.

Hi

How can you update the OS when you cannot acces the admin page ? I had to do a factory reset and then do the update of the OS.

Robby
mdgm-ntgr
NETGEAR Employee Retired
Feb 23, 2015
Sent you a PM.

Btw I fixed wolay's system.
Gian15
Aspirant
Feb 23, 2015
Hi ,
I have the same problem with my ReadyNas 102...
Can you help me?

Thanks