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Forum Discussion
Jophus
Oct 07, 2015Luminary
RN102 6.4.0 official firmware update not posted? Still 6.2.5
My RN102 informs me the 6.4.0 is available so I used OS6's update mechanism - which left it at 6.2.5. I did this twice with no "upgrade" performed.
I then looked to manually download the file - however the website shows 6.4.0:
http://support.netgear.com/product/RN10200
while the download is still 6.2.5
http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNASOS-6.2.5-arm_RN102_RN104.zip
FYI - my legacy Ultra 6 updated perfectly!
Thanks
21 Replies
Replies have been turned off for this discussion
- Michael_H_QLDAspirant
I saw the 6.4.0 update available, downloaded, applied and rebooted apparently OK
It showed 6.4.0 had been applied when the admin screen came up at that point but ...
Since then:
I cannot load the admin page most of the time just get the Splash screen and nothing further
I can mount drives briefly but they cannot be written to and dismount
If the admin page come us it shows No services are running but otherwise looks good
RAIDar shows the device and drives all checked OK but says Management service is offline
Wish I'd never trusted the auto update notification :((
How can this be fixed ?
- JennCNETGEAR Employee Retired
Hello Jophus,
Please use http://kb.netgear.com/app/answers/detail/a_id/29938 instead for downloading 6.4.0 firmware version.
Regards,
- JmztaylorAspirant
I am having a similiar problem. No matter what my OS doesn't upgrade. Whether I use the built in upgrade system or download that file manually and upload it never actually does the update.
- vandermerweMaster
when you do the manual update, do you receive any error messages?
Did you try a different browser to do the update?
Did you unzip the downloaded file?
- JophusLuminary
JennC wrote:Hello Jophus,
Please use http://kb.netgear.com/app/answers/detail/a_id/29938 instead for downloading 6.4.0 firmware version.
Regards,
Thanks JennC. However Netgear are misleading users by stating a 6.4.0 update is available when the link clearly goes to 6.2.5. When will the correct Auto-notification update to 6.4.0 accurately link to the 6.4.0 update? Why notify of an update and link to an existing firmware version? Further - when will the official support site link to the correct firmware... on both the:
http://downloadcenter.netgear.com/en/product/RN10200#searchResults
and
http://support.netgear.com/product/RN10200
The "6.4.0" text links to a "6.2.5" file.
Come on guys... release it properly or don't release it at all!
- JophusLuminary
Notwithstanding the posting of incorrect files on the Netgear support website - my RN102 won't upgrade when manually fed the 6.4.0 arm binary image.... stays at 6.2.5. The upgrade appears to work, askeing me to reboot.... but in my Ultra 6 log showed and entry:
Wed Oct 7 2015 14:58:59 System: Firmware was upgraded to 6.4.0. Wed Oct 7 2015 14:58:59 System: ReadyNASOS background service started. Wed Oct 7 2015 14:55:16 System: The system is rebooting. The RN102 just reboots, shows "6.2.5" on the splash and then asks me to update to 6.4.0 again........
Thu Oct 8 2015 10:07:05
System: ReadyNASOS background service started. Thu Oct 8 2015 10:05:43 System: The system is rebooting. Thu Oct 8 2015 9:59:34 System: ReadyNASOS background service started. Thu Oct 8 2015 9:58:15 System: The system is rebooting. Thu Oct 8 2015 9:52:57 System: ReadyNASOS background service started. Thu Oct 8 2015 9:51:37 System: The system is rebooting. Thu Oct 8 2015 9:49:10 System: ReadyNASOS background service started. Thu Oct 8 2015 9:47:41 System: The system is rebooting. Thu Oct 8 2015 9:36:53 System: ReadyNASOS background service started. Wed Oct 7 2015 15:31:02 System: System is shutting down. Wed Oct 7 2015 15:18:44 System: ReadyNASOS background service started. Wed Oct 7 2015 15:17:21 System: The system is rebooting. Wed Oct 7 2015 15:09:00 System: ReadyNASOS background service started. Wed Oct 7 2015 15:07:37 System: The system is rebooting. I have "upgraded" 6 times now without moving from 6.2.5. What is happening?
- JophusLuminaryTried again by downloading the firmware onto a USB stick and updating from it plugged into the 102's front port.
Still on 6.2.5...- TEASEA413Aspirant
I am having the exact same issue with my NAS. Updated, box shows success, reboot and tells me to update. Its obviously an issue with the NAS. And now it is October, has anyone seen a fix?
- JophusLuminary
Solution was posted here - and still doesn't work on my RN102. Mine remains on 6.2.5
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