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dshipley's avatar
dshipley
Aspirant
Sep 26, 2018

rn104 constantly dropping connection with lun after upgrade to 6.9.4

I have upgraded my RN104 to the latest firmware and now find that my connection to the LUN keeps dropping and reconnecting.

any help would be greatly appreciated.

19 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you just upgrade?  There might be some activity that is still running in the background. 

    • dshipley's avatar
      dshipley
      Aspirant

      Upgraded on Friday last and have rebooted system as well.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        dshipley wrote:

        Upgraded on Friday last 


        Certainly long enough.

         

        Have you looked at the ethernet stats and the disk health?

  • I tried to download logs but it keeps timming out. I tried with different browsers.

     

  • I am trying to download via RADair. it has been 10min and still sitting at 0%.

    I found this in the event viewer of the system that connects to the lun -

    Log Name:      System
    Source:        iScsiPrt
    Date:          27/09/2018 10:10:54 AM
    Event ID:      43
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Michelle-PC
    Description:
    Target failed to respond in time for a login request.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="iScsiPrt" />
        <EventID Qualifiers="49152">43</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2018-09-27T13:10:54.724063000Z" />
        <EventRecordID>268010</EventRecordID>
        <Channel>System</Channel>
        <Computer>Michelle-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\RaidPort0</Data>
        <Binary>0000010001000000000000002B0000C000000000000000000000000000000000000000000000000001</Binary>
      </EventData>
    </Event>

  • I have noticed that the act light is blinking rapidly so I unplugged the network to see if it made any difference. after 5 min no change to light.

    it seems that the system is busy doing something? I also ran diagnostics in RADar and all was good.

    Should I reboot the nas and try to download logs again?

     

  • I have no access now to the lun as a connection cannot be established with initiator and the network shares are timming out.

     

  • I am wondering if I can down grade the system so that I can at least be able to access the files again?

  • Can I download the 6.9.4 firmware and reinstall the system?

    If so are there special steps to do so?

    Thanks

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