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Forum Discussion
DaveR54
Sep 06, 2016Aspirant
RN10400 Won't Shut Down
My NAS won't complete shut down when selected from the GUI or initiated by the power button on the unit. It hangs on the "Shutting Down Goodbye" screen with only the power indicator blinking at appr...
- Sep 11, 2016
It seems that the last entry before the system is booting again consistently relates to shutting down the MySQL service.
What do you use MySQL for? Perhaps removing this would resolve the problem.
I can see you don't have much data on this unit (less than 70GB) and it hasn't been factory reset (wipes all data, settings, everything) since you got it with 6.0.0 firmware. So one option would be to backup your data, do a factory default (wipes all data, settings, everything) and restore your data from backup.
mdgm-ntgr
Sep 10, 2016NETGEAR Employee Retired
Please send in your logs (see the Sending Logs link in my sig).
mdgm-ntgr
Sep 11, 2016NETGEAR Employee Retired
It seems that the last entry before the system is booting again consistently relates to shutting down the MySQL service.
What do you use MySQL for? Perhaps removing this would resolve the problem.
I can see you don't have much data on this unit (less than 70GB) and it hasn't been factory reset (wipes all data, settings, everything) since you got it with 6.0.0 firmware. So one option would be to backup your data, do a factory default (wipes all data, settings, everything) and restore your data from backup.
- DaveR54Sep 11, 2016Aspirant
The Plex Media Server appears to be the culprit. When I removed it from the NAS, the unit could restart or shut down consistantly. Something has happened to Plex that it won't even reinstall now. I guess I'll have to go without, but I'll sure miss the nice user interface it had, showing album artwork and info on the artists. But I'm sure glad you were able to find the problem. Thanks.
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