RN314 backup to USB disk: can't access target

Question

Hi there,I have a problem with very basic backup jobs.I put up some jobs and added a few of them to the backup-button.&nbsp;I connect a disk to one of the USB ports. The disk is recognized, and I even can access the folders on the disk within the Readynas "Shares" front end.But when I push the backup button, or start single backup jobs manually, I get an error message "can't access target" (translated from German, could be calles otherwise with the English front end) and the job fails. When I open the backup job for editing, do something and close it again, and restart the backup job, then it is running on that disk, and also other jobs writing to that disk.&nbsp;How to help here..?&nbsp;Thanks and regards

StephenB · Answer

el_patron wrote:
&nbsp;
By the way if you are searching suggestions to product management:
- I would appreciate an USB3 connector on the front side, not needing an extension cable to connect an USB disk, or twiddling in the dark behind the NAS
- Accidently during moving the NAS in the cabinet to access the hidden USB3-ports, I detracted the power connector, forcing a brute shut down. Maybe it would help to have a snap connector or one that is not so easily to remove? Much better of course is the USB3 connector on the front side.
&nbsp;

There's a closely related idea in the exchange that you might want to vote for (and comment on). &nbsp;https://community.netgear.com/t5/Idea-Exchange-for-ReadyNAS/Move-the-location-of-the-Power-Cord-or-put-some-type-of-retianer/idi-p/1145133
&nbsp;
You vote for it by clicking on the large up-arrow next to the idea's title.

crazy_toy · Answer

Hi el_patron
&nbsp;
what's the firmware runnning on your nas and what exactly did you edit on the backup job ?
thanks!

el_patron · Answer

The firmware is 6.6.1.In the end I change nothing on the backup job, just opening it, clicking through the tabs and closing it again is enough, to make it run afterwards...

JennC · Answer

Hello&nbsp;el_patron,

&nbsp;

Which USB port were you using when you got the problem? Have you tried or are you getting the same problem when using other USB&nbsp;ports?

&nbsp;

Regards,

el_patron · Answer

I'm using one of the USB3-ports on the backside, with an extension cable to bring a connector to the frontside. Hmmh... can test with and without the extension cable and also the other port on the backside... and come back again.

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RN314 backup to USB disk: can't access target

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