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cero's avatar
cero
Aspirant
Jan 02, 2017

SMB not active from time to time after power on

Hello

After this RN102 was updated to 6.6.0 we sometimes have SMB access problems. This device is powered down every day using the internal timer service and is powered UP every night for backup purposes. Most of the time the readynas works all right but from time to time, no SMB access is possible. I have to connect to the GUI and go to parameters and I see there the SMB button and of course it is grey. I have to turn it to ON and it turns to green. SMB is operational then and the shares are available from the Domain.

I cannot find any problem in the logs (smbd log says: STATUS=daemon 'smbd' finished starting up and ready to serve connections)

This Nas uses AD for users and is connected to a very small domain, it has no add-ons, no cloud, and no exotic parameters, tested with or without antivirus,

Only internal scheduler is used every day for shutdowns on power up.

Have you any ideas of the problem and how to fix it, I don't want to revert to earlier OS as this is too much of a hassle.

I cant sent the logs if needed.

Thanks for help.

 

11 Replies

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    • cero's avatar
      cero
      Aspirant
      Hello
      I have joined the logs of my RN104 with SMB issues after reboot according to instructions.
       
      Note that the problem of SMB button turned to grey instead of green happened on Dec 24th, Dec 30th, Jan 1st and Jan 2nd between 22h (time of powerOn) and 23h59. (I receive an alert at 23h59 when my backup program can't access the NAS using SMB).
       
      Thanks for help
       
      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        Can you go to System > Settings > Support, enable Secure Diagnostics Mode and let me know the 5-digit number that you then get?

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