I have an old NV+ that has lain unused for a couple of years - I've powered it up and all seems well, I can access some old files in my share.When I open the webpage in Chrome (or IE) I get the INFRANT Technologies splash screen, together with the list of shares - one of which I can access ok.I cannot get to any setup options however - I want to scrub the system clean and start over; I also suspect that the firmware is a few generations behind.Shouldn't there be a couple of buttons to enable me to get to setup from the main page? All I have are print, email, refresh and log out (this latter being at the bottom of the screen)dermot

If it says Infrant it's RAIDiator 3.x which is more than a few generations behind. You're running firmware at least 4 and a half years old.The Info (far right) column in RAIDar should show what version you are running.There's two things you could try:1. Get a very, very old version of a web browser and use that to access Frontview and update the firmware2. Use USB boot recovery (http://www.readynas.com/kb/faq/boot/how_can_i_perform_a_boot_recovery_using_a_usb_flash_device) to update the firmware. Then do a factory default (wipes all data, settings, everything) if all data is backed up or do a OS re-install (re-installs firmware from flash). See the boot menu: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menuWelcome to the forum!

OK, thanks for the info.I see that the usb boot guide says: "Note: The USB boot recovery method is only recommended for Sparc systems. Do not attempt this on x86 systems unless advised to do so by Technical Support"I don't know what version I have - on the front, it says ReadyNas NV+; on the back: ReadyNAS RND4250 and on the bottom: RND4000-100NASAny thoughts?dermot

You have a NV+ v1 which is a Sparc system. You can give this a try.I would recommend after doing the USB boot recovery you do a factory default to get a clean setup on the latest firmware.

You are on the main User (file manager) page, not the Admin page. You can't navigate directly between them in your browser. Either access through RAIDar or go to https://<IP.of.NAS>/admin. If you don't remember the admin password, then an OS reinstall will reset it.

Good point. Would suggest giving that a try first if you haven't done USB boot recovery yet.After updating the firmware, I would still recommend backing up your data and doing a factory default (wipes all data, settings, everything).

Unable to access config menus on NV+

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mdgm-ntgr
NETGEAR Employee Retired
Dec 30, 2011
If it says Infrant it's RAIDiator 3.x which is more than a few generations behind. You're running firmware at least 4 and a half years old.

The Info (far right) column in RAIDar should show what version you are running.

There's two things you could try:
1. Get a very, very old version of a web browser and use that to access Frontview and update the firmware
2. Use USB boot recovery (http://www.readynas.com/kb/faq/boot/how_can_i_perform_a_boot_recovery_using_a_usb_flash_device) to update the firmware. Then do a factory default (wipes all data, settings, everything) if all data is backed up or do a OS re-install (re-installs firmware from flash). See the boot menu: http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

Welcome to the forum!
ddobson
Aspirant
Dec 31, 2011
OK, thanks for the info.

I see that the usb boot guide says:

"Note: The USB boot recovery method is only recommended for Sparc systems. Do not attempt this on x86 systems unless advised to do so by Technical Support"

I don't know what version I have - on the front, it says ReadyNas NV+; on the back: ReadyNAS RND4250 and on the bottom: RND4000-100NAS

Any thoughts?

dermot
mdgm-ntgr
NETGEAR Employee Retired
Dec 31, 2011
You have a NV+ v1 which is a Sparc system. You can give this a try.

I would recommend after doing the USB boot recovery you do a factory default to get a clean setup on the latest firmware.
Sandshark
Sensei
Jan 03, 2012
You are on the main User (file manager) page, not the Admin page. You can't navigate directly between them in your browser. Either access through RAIDar or go to https://<IP.of.NAS>/admin. If you don't remember the admin password, then an OS reinstall will reset it.
mdgm-ntgr
NETGEAR Employee Retired
Jan 03, 2012
Good point. Would suggest giving that a try first if you haven't done USB boot recovery yet.

After updating the firmware, I would still recommend backing up your data and doing a factory default (wipes all data, settings, everything).
ddobson
Aspirant
Oct 23, 2012
OK, I finally got around to trying to get this box working - I've downloaded the firmware as recommended, installed on to a USB stick and tried to reload.

All starts out OK, but after a few seconds, I get the message 'Kernel Panic' with the 4th HD light on.

I've also tried a factory reset, but it starts out OK and then I get a firmware error.

Since this is a very old unit, I wonder if I should be looking for an older revision than the 4.1.10 that I downloaded and tried.

Any thoughts and all suggestions gratefully received.

dermot
mdgm-ntgr
NETGEAR Employee Retired
Oct 23, 2012
Can you run a few passes of the memory test?: http://www.readynas.com/kb/faq/hardware/is_there_a_way_i_can_verify_if_my_memory_is_good
ddobson
Aspirant
Oct 23, 2012
Thanks,

So far, two leftmost leds on and now writing pattern 3 - no signs of errors so far, looks like it'll take awhile longer.

dermot
ddobson
Aspirant
Oct 23, 2012
Now 3rd led from left only, writing pattern 4, obviously a long way to go and since its past midnight here, off to bed - presumably, it'll just halt at whatever memory status it finds?

The Readynas, by the way, is fitted with just 2 x 500 GB drives - I have 4 x 1TB ones I'd like to use.

I did manage to find 4.1.8 revision and tried that, but with exactly the same result. It's such a sturdy well built box, that I'd really like to get it working.

thanks,

dermot
mdgm-ntgr
NETGEAR Employee Retired
Oct 23, 2012
Let's see what the result of the memory test is. It should be finished well before you wake up tomorrow.