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ndpm's avatar
ndpm
Aspirant
Sep 09, 2016

volume data is degraded

I have a ReadyNas 314 with four 3TB western digital drives in Raid 6.

I receive an message that the volume data is degraded but I don't see any error in the log with the hard drives.

What I can do?

Fri Sep 9 2016 9:35:21
Volume: Volume BackUpServer health changed from Redundant to Degraded.
Fri Sep 9 2016 8:57:29
Volume: Less than 20% of volume BackUpServer's capacity is free. Performance on volume BackUpServer will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Wed Sep 7 2016 4:47:53
Volume: Less than 20% of volume BackUpServer's capacity is free. Performance on volume BackUpServer will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Mon Sep 5 2016 17:37:26
Volume: Less than 30% of volume BackUpServer's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 25%.
Thu Sep 1 2016 15:55:06
System: ReadyNASOS background service started.
Thu Sep 1 2016 15:55:06
Volume: Less than 30% of volume BackUpServer's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 25%.
Thu Sep 1 2016 15:55:04
System: ReadyNASOS service or process was restarted.
Wed Aug 17 2016 15:26:11
System: ReadyNASOS background service started.
Wed Aug 17 2016 15:26:11
Volume: Less than 30% of volume BackUpServer's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 25%.
Wed Aug 17 2016 15:26:10
System: ReadyNASOS service or process was restarted.
Wed Aug 17 2016 15:20:36
System: Rea1.jpg

8 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    What firmware are you running?

     

    Have you download the log zip and looked in disk_info.log and smart_history.log? 

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Can you send me your logs (see the Sending Logs link in my sig)?

    • ndpm's avatar
      ndpm
      Aspirant

      Firmware 6.5.1 and I have download the zip logs.

      Smart history says:

       

      time                 model                 serial                realloc_sect  realloc_evnt  spin_retry_cnt  ioedc       cmd_timeouts  pending_sect  uncorrectable_err  ata_errors
      -------------------  --------------------  --------------------  ------------  ------------  --------------  ----------  ------------  ------------  -----------------  ----------
      2014-07-24 18:36:43  WDC WD30EFRX-68EUZN0  WD-WMC4N2786697       -1            -1            -1              -1          -1            -1            -1                 0         
      2014-07-24 18:36:43  WDC WD30EFRX-68EUZN0  WD-WMC4N2605689       -1            -1            -1              -1          -1            -1            -1                 0         
      2014-07-24 18:36:43  WDC WD30EFRX-68EUZN0  WD-WMC4N2785800       -1            -1            -1              -1          -1            -1            -1                 0         
      2014-07-24 18:36:43  WDC WD30EFRX-68EUZN0  WD-WMC4N2784636       -1            -1            -1              -1          -1            -1            -1                 0         
      2014-07-24 18:38:33  WDC WD30EFRX-68EUZN0  WD-WMC4N2786697       0             0             0               -1          -1            0             0                  0         
      2014-07-24 18:38:33  WDC WD30EFRX-68EUZN0  WD-WMC4N2605689       0             0             0               -1          -1            0             0                  0         
      2014-07-24 18:38:34  WDC WD30EFRX-68EUZN0  WD-WMC4N2785800       0             0             0               -1          -1            0             0                  0         
      2014-07-24 18:38:34  WDC WD30EFRX-68EUZN0  WD-WMC4N2784636       0             0             0               -1          -1            0             0                  0         
      2014-08-18 21:03:38  WDC WD30EFRX-68EUZN0  WD-WMC4N2823289       0             0             0               -1          -1            0             0                  0        


      and disk info

       

      Device:             sda
      Controller:         0
      Channel:            0
      Model:              WDC WD30EFRX-68EUZN0
      Serial:             WD-WMC4N2786697
      Firmware:           80.00A80
      Class:              SATA
      RPM:                5400
      Sectors:            5860533168
      Pool:               BackUpServer
      PoolType:           RAID 6
      PoolState:          3
      PoolHostId:         43f61e26
      Health data
        ATA Error Count:                0
        Reallocated Sectors:            0
        Reallocation Events:            0
        Spin Retry Count:               0
        Current Pending Sector Count:   0
        Uncorrectable Sector Count:     0
        Temperature:                    45
        Start/Stop Count:               29
        Power-On Hours:                 17441
        Power Cycle Count:              29
        Load Cycle Count:               10

      Device:             sdb
      Controller:         0
      Channel:            1
      Model:              WDC WD30EFRX-68EUZN0
      Serial:             WD-WMC4N2605689
      Firmware:           80.00A80
      Class:              SATA
      RPM:                5400
      Sectors:            5860533168
      Pool:               BackUpServer
      PoolType:           RAID 6
      PoolState:          3
      PoolHostId:         43f61e26
      Health data
        ATA Error Count:                0
        Reallocated Sectors:            0
        Reallocation Events:            0
        Spin Retry Count:               0
        Current Pending Sector Count:   0
        Uncorrectable Sector Count:     0
        Temperature:                    47
        Start/Stop Count:               28
        Power-On Hours:                 17441
        Power Cycle Count:              28
        Load Cycle Count:               11

      Device:             sdc
      Controller:         0
      Channel:            2
      Model:              WDC WD30EFRX-68EUZN0
      Serial:             WD-WMC4N2785800
      Firmware:           80.00A80
      Class:              SATA
      RPM:                5400
      Sectors:            5860533168
      Pool:               BackUpServer
      PoolType:           RAID 6
      PoolState:          3
      PoolHostId:         43f61e26
      Health data
        ATA Error Count:                0
        Reallocated Sectors:            0
        Reallocation Events:            0
        Spin Retry Count:               0
        Current Pending Sector Count:   0
        Uncorrectable Sector Count:     0
        Temperature:                    47
        Start/Stop Count:               28
        Power-On Hours:                 17441
        Power Cycle Count:              28
        Load Cycle Count:               11

      Device:             sdd
      Controller:         0
      Channel:            3
      Model:              WDC WD30EFRX-68EUZN0
      Serial:             WD-WMC4N2823289
      Firmware:           80.00A80
      Class:              SATA
      RPM:                5400
      Sectors:            5860533168
      Pool:               BackUpServer
      PoolType:           RAID 6
      PoolState:          3
      PoolHostId:         43f61e26
      Health data
        ATA Error Count:                0
        Reallocated Sectors:            0
        Reallocation Events:            0
        Spin Retry Count:               0
        Current Pending Sector Count:   0
        Uncorrectable Sector Count:     0
        Temperature:                    44
        Start/Stop Count:               25
        Power-On Hours:                 17062
        Power Cycle Count:              25
        Load Cycle Count:               235

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