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Is my router broken?

TotalTirpitz
Aspirant

Is my router broken?

Router is a Essentials WiFi 6 (WAX204) 
Main problem is QoS interacting with an Xbox

previous posts if you need a breakdown of the setup/specs

https://community.netgear.com/t5/Business-Wireless/Limiting-bandwidth/m-p/2306748#M10744

https://community.netgear.com/t5/Nighthawk-with-WiFi-6-AX-and/Throttle-Bandwidth/m-p/2299873#M32304

I've tried limiting the Qos priority. There's no bandwidth limit on the Xbox side. And the metering and limiting I can find is just for the whole network not a specific device.

Looking on Xbox forums Microsoft allocates a set minimum download speed for multiplayer consistency. However, the Xbox user doesn't play online and is only downloading games in the background. As the Xbox is trying to stay up to do date it uses the whole household internet. My guess being that microsofts minimum allocation is higher then the amount we get. I'm 100% sure there is a solution that doesn't involve replacing my router with one with working QoS it must be my error.

I'm at my witts end with this thing. It'll just start downloading and kick me out of whatever I'm doing, and there's nothing I can do.
Been posting this same problem every few weeks and I'm no closer to a solution.

 

Message 1 of 7
schumaku
Guru

Re: Is my router broken?


@TotalTirpitz> Main problem is QoS interacting with an Xbox

 

I don't think so.

 

To start with, what is the bandwidth available on the router Internet connection, based on what the router Speedtest discovered, and/or based on what you subscribe from the ISP?

 

Download Speed (Mbps) field, Internet download speed in Mbps. decimal numbers.
Upload Speed (Mbps) field, Internet upload speed in Mbps. decimal numbers.

 

From the practical experience, we know that the auto-magic performance optimization database is not very effective on high bandwidth connections. 

 

On the other side, we only have the WiFi Multimedia (WMM) , making it possible qualify WMM data where WMM data is available on the WiFi client. Time-dependent information
such as video or audio is given higher priority than normal traffic. For WMM to function
correctly, WiFi clients must also support WMM. By enabling WMM, you allow WMM to control upstream traffic flowing from WiFi devices to the access point and downstream
traffic flowing from the access point to WiFi devices. WMM defines the following four
queues in decreasing order of priority:

This does not bring the guarantee for other traffic than the download (Internet->LAN) direction.

 

Certainly, an ongoing download from a good source like Microsoft's distribution platform must not block or kill concurrent download, like simple web page traffic for example.
Been posting this same problem every few weeks and I'm no closer to a solution.


This won't bring you forward at all. As  mentioned in March already: 


@microchip8 wrote:
You cannot manually set a max/fixed bandwidth per device on NETGEAR firmware. QoS ...


 

The How do I set up a Quality of Service (QoS) policy for a MAC address on my Nighthawk router? is defin...

This article applies to:

@microchip8

@microchip8

@TotalTirpitz
Message 2 of 7
TotalTirpitz
Aspirant

Re: Is my router broken?

 Great

So with a test right now

TotalTirpitz_0-1687989669736.png

This is the upper limit. No other users, just the speedtest. No risk of that being the problem.

"Microsoft's distribution platform must not block or kill concurrent download" But that does seem to be what's happening. Best as we've figured.
"This won't bring you forward at all. As mentioned in March already:" So I really am shaffted there's nothing i can do about it. Whenever Microsoft wants to use my internet they can. And there's nothing I can do with the hardware or software to change that?

Message 3 of 7
schumaku
Guru

Re: Is my router broken?

Microsoft does not use your Internet connection. It's your Xbox downloading whatever games or related data.

This can and will slow down other concurrent Internet usage, being for surfing the www, access email, or grind this to a halt.

Sure, your Internet connection isn't a speed king for whatever reason, and does hardly compare to these symmetric 1 Gbit/s or the possible 10 Gbit/s connections some 80% of the population here in Switzerland has access to.

What is your ISP, your home location, and how is it connected to the world? The numbers let me believe it is a two wire, former telephone only link. And the cable must be long or of limited quality for data usage.

Not much even a fancy latest and greatest gaming router can change there.
Message 4 of 7
TotalTirpitz
Aspirant

Re: Is my router broken?

I've noticed. I also tried the QoS to prioritize it appropriately. But if I'm watching Youtube on a "Highest Priority" I'll lose out to the Xbox "Lowest Priority" for bandwidth allocation. Which is why I point the blame at Microsoft.

 Let's not get into politics. My country COULD have had better internet speeds; but that would be Communism so it didn't happen. The internet I have is exactly as you guessed. My ISP options are BT, or a service that relies on BT Infrastructure but charges differently.
If it helps. I'm on Anglesey, Wales, UK. There's meant to be Fiber optic running through from Ireland but I don't get that.
The super Router was to try and fix these kinds of problems. One) IF the internet ever did get upgraded it would manage it no problems. Two) I assumed a commerical setting would have this kind of problem and have tools/methods to resolve it.

Message 5 of 7
schumaku
Guru

Re: Is my router broken?

This was not intended to become geo-political. Understand there are always locations where the Internet infrastructure coverage is limited due to historical reasons. That's why I tried to talk of 80% of the population here. Could be worse, have friends in the U.K. countryside they are still locked to the classic DSL wire speeds on the BT infrastructure, below the 30/6 Mbit/s you experience,

 

I would love if Netgear would be able to establish a contact to check what is going wrong there. @BasuKhodanapur please.

Message 6 of 7
TotalTirpitz
Aspirant

Re: Is my router broken?

That isn't the case here. Yeah it could be worse internet.
Which is why I wanted a router that could better control the internet I do get.

 

Message 7 of 7
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