Re: NetGear AP WAX214 - AX 1800 Cannot Connect Android Device

crflores · ‎2022-01-26

I'm Receiving the following Error While Trying to Connect to the AP an Android 11 HK1 MAX TV Box (mac address 5c:f8:a1:a1:e9:d7), I was able to connect to a old LinkSys Router without Issues but after upgrading to the Netgear, I can connect all other devices for the exception of this particular device, I have Change a few settings on the router but I'm still receiving the same error.

Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 3/4 msg of 4-Way Handshake
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 1/4 msg of 4-Way Handshake
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (4/4 Pairwise)
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (2/4 Pairwise)
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: pairwise key handshake completed (RSN)
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:54:02 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: associated (aid 1)
Jan 26 21:51:47 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: disassociated
Jan 26 21:51:46 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 3/4 msg of 4-Way Handshake
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 1/4 msg of 4-Way Handshake
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (4/4 Pairwise)
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (2/4 Pairwise)
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: pairwise key handshake completed (RSN)
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:51:39 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: associated (aid 1)
Jan 26 21:51:23 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: disassociated
Jan 26 21:51:22 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 3/4 msg of 4-Way Handshake
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 1/4 msg of 4-Way Handshake
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (4/4 Pairwise)
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (2/4 Pairwise)
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: pairwise key handshake completed (RSN)
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:48:20 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: associated (aid 1)
Jan 26 21:45:41 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: disassociated
Jan 26 21:45:40 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 3/4 msg of 4-Way Handshake
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: sending 1/4 msg of 4-Way Handshake
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (4/4 Pairwise)
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: received EAPOL-Key frame (2/4 Pairwise)
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 WPA: pairwise key handshake completed (RSN)
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: authenticated
Jan 26 21:43:00 WAX214 daemon.info hostapd: ath1: STA 5c:f8:a1:a1:e9:d7 IEEE 802.11: associated (aid 1)

The Configuration of the Router is this one.

can you please help me what else can I do.

plemans · ‎2022-01-27

What type of security are you using?

crflores · ‎2022-01-27

The Security is WPA2-Personal

plemans · ‎2022-01-27

what channel are you using for 2.4ghz?

Have you tried changing?

What's the android device giving you for an error?

crflores · ‎2022-01-27

what channel are you using for 2.4ghz?

At this moment is set to All

Have you tried changing?

Yes, I have tried to change it to 1, 6, 11

What's the android device giving you for an error?

No only that cannot Find the NetWork.

but as you see on the original message of this tread, on the logs seems at first that is authenticated and then associated, but inmediatly gets disassociated.

plemans · ‎2022-01-27

I'm not sure how its associating if the device isn't even finding/seeing the network.

I see you've disabled AX, does it see it if its enabled?

crflores · ‎2022-01-28

If I Enable the Only the AX for the 2.4 GHZ band the TVBox will try to connect to the 5 GHZ and also will have the same error

plemans · ‎2022-01-29

so it can see the 5ghz as well?

But it won't connect to that either?

What router is the AP connected to?