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Re: WAX204 Wireless Radio Not Turning on After Scheduled Shutoff

Tallman
Guide

WAX204 Wireless Radio Not Turning on After Scheduled Shutoff

I have my WAX204 operating in router mode and have it set to turn off the Wi-Fi radio during the nighttime hours. Every few months or so the radio does not turn on in the morning, so I have to go into the online setup and manually turn the radio on, which is a bit of an inconvenience since all my devices normally connect to the network wirelessly.  I have tried deleting the schedule in the online setup and making a new one but that does not make any difference. 

Message 1 of 4
ErwinL
NETGEAR Moderator

Re: WAX204 Wireless Radio Not Turning on After Scheduled Shutoff

Hello @Tallman

 

And welcome to the NETGEAR Community! 🙂

 

Can you check what firmware do you currently have on your router/access point? If your device firmware is updated. I suggest you open a ticket with our support team so engineering could investigate about your issue and they might include a fix on the next firmware release. 

 

Have a lovely day,
Erwin
Netgear Team

Message 2 of 4
Tallman
Guide

Re: WAX204 Wireless Radio Not Turning on After Scheduled Shutoff

Thank you for the reply! The firmware is the latest available.  There have not been any new firmware releases for over three years.  The WAX204 went into EOL shortly after I bought it, but I still have a couple of months left on my warranty, so I will reach out to support as you suggested.

Message 3 of 4
ErwinL
NETGEAR Moderator

Re: WAX204 Wireless Radio Not Turning on After Scheduled Shutoff

Hello @Tallman


We'll be looking forward for the resolution of your issue with our support team.


Have a lovely day,
Erwin
Netgear Team

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