× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

Firmware update 1.0.0.44 Fails

Wombo24
Guide

Firmware update 1.0.0.44 Fails

An onscreen prompt appears advising "A router firmware upgrade is available".

 

Attempting to update the firmware from Netgear server continually results in:

"Downloading and updating the language table"

Followed by error : "Failed to update GUI language file "

 

Firmware update details:

Current GUI Language Version: 1.0.0.32_2.1.38.3
New GUI Language Version: 1.0.0.44_2.1.38.3
Current Firmware Version 1.0.0.32
New Firmware Version 1.0.0.44_1.0.60

Release Notes:
1. [Bug Fix] Fixed security issue.
2. [Bug Fix] Fixed security issue.

 

 

Model: DC112A|AirCard Smart Cradle
Message 1 of 41

Accepted Solutions
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

Please try again the firmware update and let us know of the result. This should be fixed by now. 

 

Regards, 
Blanca 
Community Team

View solution in original post

Message 9 of 41

All Replies
GraemeMc
Aspirant

Re: Firmware update 1.0.0.44 Fails

I have the same issue and nothing changes the failed outcome on any browser. Waiting "patiently" for a fix from Netgear

Model: DC112A|AirCard Smart Cradle
Message 2 of 41
Snuck
Aspirant

Re: Firmware update 1.0.0.44 Fails

Same issue here.

Mine has also been running the fan lately and dropping to very slow connection speeds.
Model: DC112A|AirCard Smart Cradle
Message 3 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi @Wombo24 @GraemeMc @Snuck

 

I have sent you a message. Please check your inbox.

 

Regards, 
Blanca 
Community Team

Message 4 of 41
Ash_00
Aspirant

Re: Firmware update 1.0.0.44 Fails

Same problem here with the update, even changing the language does not help.

Model: DC112A|AirCard Smart Cradle
Message 5 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 


We are investigating on this. We will get back to you for any updates.
 

Regards, 
Blanca 
Community Team

Message 6 of 41
Ender76
Initiate

Re: Firmware update 1.0.0.44 Fails

I too am having this issue and have been for several months. Fails to install the language file from the new firmware 1.0.0.44_1.0.60 via auto update. I am unable to do a manual update as the Firmware for these smart cradles are nowhere to be found for download.

Model: DC112A|AirCard Smart Cradle
Message 7 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

This has been brought up already to engineers. I will get back to you guys for any updates.

 

Regards, 
Blanca 
Community Team

Message 8 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

Please try again the firmware update and let us know of the result. This should be fixed by now. 

 

Regards, 
Blanca 
Community Team

Message 9 of 41
Wombo24
Guide

Re: Firmware update 1.0.0.44 Fails

Hello Blanca,

 

Yes the update worked successfully and I am now at V1.0.042_1.0.60

 

Thanks for your help getting that resolved.

 

Cheers,

John

Message 10 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi John,

 

Great! Thank you for the update. Glad that it's working now.   

 

Regards, 
Blanca 
Community Team

Message 11 of 41
GraemeMc
Aspirant

Re: Firmware update 1.0.0.44 Fails

Still have a message saying “Firmware update available”, but when I check for updates it says “No update available”

Hardware Version

DC112A  V1.0

 

Firmware Version

V1.0.0.42_1.0.60

 

GUI Language Version

V1.0.0.42_2.1.38.3

 

Model: DC112A|AirCard Smart Cradle
Message 12 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi @GraemeMc

 

The current firmware that you have is already the updated / correct firmware V1.0.0.42_1.0.60. The previous firmware version was v1.0.0.32. 

 

Regards, 
Blanca 
Community Team

Message 13 of 41
Ash_00
Aspirant

Re: Firmware update 1.0.0.44 Fails

Thanks Bianca and team. The update went through without a hitch.
Message 14 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

This is not solved for m any of us, why is this marked as solved?

 

 

Model: DC112A|AirCard Smart Cradle
Message 15 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

@Blanca_O If this is Solved as you say, then why is my modem saying their is an update still but when checked it says no update, please refer to attachment, clearly this is still an issue.

 

 

Model: DC112A|AirCard Smart Cradle
Message 16 of 41
sanpas
Aspirant

Re: Firmware update 1.0.0.44 Fails

Same error

Model: DC112A|AirCard Smart Cradle
Message 17 of 41
UC74
Guide

Re: Firmware update 1.0.0.44 Fails

Same error.

Waiting for firmware download link.

 

Model: DC112A|AirCard Smart Cradle
Message 18 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

Model: DC112A|AirCard Smart Cradle
Message 19 of 41
Blanca_O
NETGEAR Moderator

Re: Firmware update 1.0.0.44 Fails

Hi, All, 

 

May I please have the device SKU? It can be checked on their end by checking the box of the product, on the barcode label, which should indicate DC112A-xxxxxx.

 

Regards, 
Blanca 
Community Team

Message 20 of 41
GraemeMc
Aspirant

Re: Firmware update 1.0.0.44 Fails

SKU is DC112A-1TKAUS

Model: DC112A|AirCard Smart Cradle
Message 21 of 41
GraemeMc
Aspirant

Re: Firmware update 1.0.0.44 Fails

Hi Bianca,

Typo in last reply SKU is DC112A-1TLAUS

Graeme

Model: DC112A|AirCard Smart Cradle
Message 22 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

@Blanca_O The model SKU is: DC112A-1TKAUS

Thank You

Model: DC112A|AirCard Smart Cradle
Message 23 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

@Blanca_O The other unit SKU is: DC112A-1TLAUS

Thank you

Model: DC112A|AirCard Smart Cradle
Message 24 of 41
BINAU
Star

Re: Firmware update 1.0.0.44 Fails

@Blanca_O So It seems like the model SKU issue is: DC112A-1TLAUS (DC112A-1TKAUS) was a typo.

 

Thank you

Model: DC112A|AirCard Smart Cradle
Message 25 of 41
Top Contributors
Discussion stats
  • 40 replies
  • 7203 views
  • 5 kudos
  • 14 in conversation
Announcements

Orbi WiFi 7