Decided to replace our old WNR2200, but the D7800 ain't playing nice. I have been trying to troubleshoot for the past 3 hours, but 'solid amber DSL LED' isn't a status condition covered in either the quick setup guide, nor the PDF manual.
What follows is the email I've shot off to tech support but, if it ain't in the manual, it won't be in their knowledge base either.
If if there's a Netgear bod reading this, could they please advise…? Or anyone, I'm too tired to be dealing with this!
ARGH!!! So much for the D7800 being easy to set up!
Our current setup is a WNR2200 connected to a BT Openreach modem, both supplied by our ISP, Eclipse Internet. The modem plugs into a BT Openreach branded socket, and the phone is plugged into a standard phone jack below it.They are situated on the opposite side of the room from the desk, making an Ethernet connection impracticable. My parents have a MacBook Pro from which they connect to the Internet via wifi.
It is now 02:30, and I have been attempting to get the new unit to find a DSL connection since midnight. Ive tried using the supplied filter in the phone socket, and connecting the D7800 and the phone to that, and Ive tried plugging the unit into the Openreach socket - it aint having any of it, and Ive lost count of the number of times Ive power-cycled the fecking thing, as well as entered the MAC - Ive even unplugged the MBP and dragged it across the room and cabled it to the D7800, but that didnt help, either!
It is imperative that this can be made to work (or, if it cant, that youre able to suggest a unit that is compatible with our setup thats infinitely better than the WNR2200). Ysee Im stuck in bed with ME/fibromyalgia, and I have a subscription to a premium music streaming service which streams at 320kbps and our current setup isnt able to handle it, not least because my bedroom is at the opposite side of the house to the front room, where the computer and router/modem are situated, and they cannot be relocated.
This is a very large detached house and obviously the WNR2200 isnt designed to be used in very large detached houses; its also quite an old house, meaning the walls/floors are quite thick.
The D7800 automatically connected to the 5GHz channel, the 2.4 isnt listed in network settings on the MBP, but the real issue is, obviously, the SOLID amber DSL LED; its flashed white for a couple of seconds, but then it returns to a solid amber condition, a status not covered in the quick setup guide, nor in the PDF manual.
Im autistic, so I hope this makes some kind of sense - Im also extremely tired and extremely frustrated, so I hope youll reread this before asking me any questions to which I may have already supplied the answers.
Nearly £300 is an awful lot of money for a disabled person whos unable to work to spend on a device that refuses to function!
Like I said, if it transpires that its NOT compatible with our set-up, could you please suggest a device that would be, bearing in mind the size of the property, I cant cope with the wifi continually cutting out for much longer!
Thanks
SJ
Right, I've had enough of this bollocks, I'm going back to sleep! Cheers dudes! 🤓
