Re: d3600

toujour · ‎2015-08-19

I have a problem with new firmware. It is not possible set dyndns.org (noip.com is always set)

Can you check,pkase?

(with fw 1.0.41 i have a problem with remote management)

DarrenM · ‎2015-08-21

Hello toujour

Have you tried a factory reset and check if its still stuck on noip.com? Hope to hear your feedback

DarrenM

toujour · ‎2015-08-26

No, I not try a factory reset...

I reinstall many firmware versions and work only 1.0.41

Do you think the factory reset resolve my problem or it is only a test ? At the moment I can't access on the router by remote manage (it doesn't work : I receive this image:

DarrenM · ‎2015-08-26

Im not 100% sure a factory reset would fix the issue but its always a good place to start since it wipes out all settings and defaults to when you just took it out of the box so we can eliminate things that could be messed up in the settings.

DarrenM

toujour · ‎2015-09-04

I have the SAME problem on D6000 with FW49.....I tried to the factory reset but this is not a solution. I must use www.noip.com I can't select the dyndns.org (I have paid for Dyn.com !!!)

toujour · ‎2015-09-04

the remote management works properly with an old browser (SSL3 protocol is out of service with many browser now !!)

DarrenM · ‎2015-09-04

Dyndns should still be a option in both the D6000 and D3600 you may want to redo the Firmware and try another browser or clear out your browser cache and cookies. Let me know if that works or not.

DarrenM

toujour · ‎2015-09-04

I tried many browsers...many firmwares...factory reset...write here...

I don't like Netgear Genie...

DarrenM · ‎2015-09-04

Hello toujour

I have escalated this issue up the engineers are investigating what could cause this issue for you I will let you know when I hear back from them.

DarrenM

DarrenM · ‎2015-09-08

Hello toujour

we are still trying to replicate your issue to find a fix could you possibly list what web browsers and verisions you have tried.

Thanks

DarrenM

toujour · ‎2015-09-08

OS: Win8.1Pro 64bit

Firefox 40.0.3

Internet Explorer 11.0.9600.17937

With FW:

41 (only Dyndns --> ok)

47 (Dyndns and noip)

49 (Dyndns and noip)

DarrenM · ‎2015-09-11

Hello toujour

The engineers had found a issue in the modem with the language settings do you have the modem set to Italian or English? try changing it to one or the other then go back and check to see if it will let you select DynDNS. let me know if that works

DarrenM

eyespydbn · ‎2016-01-19

Hi guys , i have the same problem with a D6000 and its driving me crazy .. i have a paid DNS and i have too many clients that are already set up to access this particular one .. did you guys figure out a solution .. no offence netgear .. but in the last few years the quality and issues with routers and switches are becoming too many .. \\i tried firmware , language and a factory default .. which is a genuine headache to start setting up again .. and nothing worked .. HELP Please

DarrenM · ‎2016-01-25

Hello eyespydbn

Have you tried with a different web browser?

DarrenM

eyespydbn · ‎2016-01-25

Hi DarrenM

I have tried another browser .. tried it on chrome , firefox and IE .. eventually gave up and placed in a TP LINK .. netgear local support responded 2 days later , and by then my client would have definitely kicked me out ..

thanks for the reply though .. if anyone has a solution , please advise as i still have a modem