× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

R6300v2 and Facebook Wi-Fi

Prokur
Follower

R6300v2 and Facebook Wi-Fi

Dear community, I just have bought Netgear R6300v2 to use it in my bar with Facebook Wi-Fi function.

The latest available firmware V1.0.4.6_10.0.76 is installed, Guest access is enabled, but every time I click "configure" in Facebook Wi-Fi page, browser takes me to erroneous page: https://www.facebook.com/wifiauth/config?gw_id=

After that Netgear Genie becomes irresponsive and only reboot helps to get again into Administration panel.

 

Perhaps somebody can hlep me?

I suspect that Facebook has changed the page url for this kind of configuration.

What is the right Facebook page link to configure such things?

 

Perhaps it may help. Router is phisically located in Latvia.Serial Number: 44015177012F1

 

 

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 1 of 63

Accepted Solutions
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @kazaven,

 

Please make sure that you are connected to the Guest Network and not to the main network.

 

Regards,

 

Dexter

Community Team

View solution in original post

Message 59 of 63

All Replies
Retired_Member
Not applicable

Re: R6300v2 and Facebook Wi-Fi

Message 2 of 63
pcebavaro
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi folks,

I have exactly the same issue, facebook wifi option totally stuns the netgear r6300v2 router. After clicking on configure button a new tab is opened - https://www.facebook.com/wifiauth/config?gw_id= - and the router GUI becomes unresponsive (only if I unplug and plug back the AC adapter I can enter the GUI again). I have the latest firmware (V1.04.6_10.0.76) and latest Netgear Genie (V2.4.34) which btw is totally useless for facebook wifi feature simply because there is no such option anywhere in Netgear Genie app (only basic router settings there). I've also noticed that if using Chrome or any chromium browser (Comodo, Torch etc ...) for GUI, the facebook wifi button is not visible because its hidden behind the help bar in lower part of the window (I actually made it by using the tab button on keyboard to select that option and hit enter - of course the poor router got stunned again even from chrome after hitting the configure button). GUI works fine from Firefox and IE but still the only thing that configure button for facebook wifi can do is to stun the GUI (router itself still works, internet connection is OK but the GUI becomes unresponsive, even with closing the page and trying from other browsers I can't login to router anymore unless I unplug the AC and plug back in). I've searched and searched for the solution but nada, and I'm really good in searching for solutions ...

I think its a bug in the firmware but I wont downgrade it cos I've already lost too much time with this toy router, hope that Netgear will fix this issue soon.

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 3 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @pcebavaro,

 

1. Does the issue persist when using other device/s (another computer, mobile device)?

2. Have you tried doing a factory reset?

3. Have you tried re-flashing the latest firmware?

 

Regards,

 

Dexter

Community Team

Message 4 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @pcebavaro,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter

Community Team

Message 5 of 63
momocha_86
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi,

 

I also having similar issue here. When i click "Configure" under "Adcanced Setup --> Facebook WIfi", it will link to https://www.facebook.com/wifiauth/config?gw_id= but the page is not available (with message below). Tried on IE and Google Chrome. Can you please help?

 

Firmware version: V1.0.4.6_10.0.76

 

Sorry, this page isn't available The link you followed may be broken, or the page may have been removed.

Message 6 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @momocha_86,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 7 of 63
lmaranguren
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi Dexter,

 

I am also directed to a "page not found" error on the following link: https://www.facebook.com/wifiauth/config?gw_id=

 

My firmware is
V1.0.4.6_10.0.76

 

Any help appreciated.

 

regards!

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 8 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @lmaranguren,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 9 of 63
rajraj
Aspirant

Re: R6300v2 and Facebook Wi-Fi

i also have same problem after clicking configure it says page does not exist please help !!!!!!

Message 10 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @rajraj,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 11 of 63
alin893
Aspirant

Re: R6300v2 and Facebook Wi-Fi

I'm having the same problem, has anyone gotten a solution to this issue?

Message 12 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @alin893,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 13 of 63
iggy77
Aspirant

Re: R6300v2 and Facebook Wi-Fi

It is the problem that molesting me for last 10 days. "Broken link, page does not exist..."

Please help.

 

 

Message 14 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @iggy77,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 15 of 63
Reggy
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Dear Dexter i also have the same problem, after clicking "configure it" it says "page does not exist" please help
Message 16 of 63
Reggy
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi guys. Can someone please share solution from Dexter?

Thanks
Message 17 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @Reggy,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 18 of 63
adusonu
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi Dexter,

 

I am also directed to a "page not found" error on the following link: https://www.facebook.com/wifiauth/config?gw_id=

 

My firmware is
V1.0.4.6_10.0.76

 

Any help appreciated.

 

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 19 of 63
DexterJB
NETGEAR Moderator

Re: R6300v2 and Facebook Wi-Fi

Hi @adusonu,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter

Community Team

Message 20 of 63
adusonu
Aspirant

Re: R6300v2 and Facebook Wi-Fi

 

Hi Dexter,

 

I have recived your acknowledgement,

 

but there is resolution steps from your side.. Please consider high priority on this case..

 

BR,

Adusonu

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 21 of 63
albusaidys
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hello!

I have same issue as EVERYBODY ELSE!!!

I get same result: www.facebook.com/wifiauth/config?gw_id=

You seem to be sending some emails to each persons email, and they never come back to complain

 

Can you please help me with this issue

 

Thanks

Samir Al-Busaidy

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 22 of 63
adusonu
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi Dexter,

 

 

So far no replay from your side...

 

Let me know, is there any option to make the facebook WiFi in netgear 6300v2 router ?

 

I have tried with multiple firware .. there is no luck....

 

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 23 of 63
AlejandroAndrad
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hola acabo de comprar para usarlo en wifi de facebook y me encuentro con este mismo problema, que veo no tiene solucion...

Model: R6300v2|AC1750 Dual Band Gigabit router
Message 24 of 63
Michelangelog
Aspirant

Re: R6300v2 and Facebook Wi-Fi

Hi Dexter,

 

I am also directed to a "page not found" error on the following link: https://www.facebook.com/wifiauth/config?gw_id=

And the UI is frozen.

 

My firmware is
V1.0.4.6_10.0.76

 

Any help appreciated.

 

regards!

 

P.S.: Maybe you can publish the solution (if any) given it seems many users are experiencing the same issue

Message 25 of 63
Top Contributors
Discussion stats
Announcements

Orbi WiFi 7