Genie app

[Josearjon2]

How do I set up remote access? What I do I need to input?

[DexterJB · Accepted solution]

Hi @Josearjon2,

Welcome to the community!

1. What is the model number and firmware version of your device?

2. Are you referring to the Remote Login feature of the Genie app? If so, you can check the link below for the steps.

http://kb.netgear.com/app/answers/detail/a_id/26109

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @Josearjon2,

Welcome to the community!

1. What is the model number and firmware version of your device?

2. Are you referring to the Remote Login feature of the Genie app? If so, you can check the link below for the steps.

http://kb.netgear.com/app/answers/detail/a_id/26109

Dexter

Community Team

[DexterJB]

Hi @Josearjon2,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team