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FVS336v3 NBN connection

stevenshaw
Tutor

FVS336v3 NBN connection

Does anyone know if the FVS336v3 can be connected to the Austrailan NBN connecting via the service provider TPG. No matter what I have done to date it will not connect and I have tried most?

Also does the new model BR500 connect to the NBN?

Model: FVS336Gv3|ProSafe dual WAN gigabit firewall with SSL and IPSec VPN
Message 1 of 5
JohnC_V
NETGEAR Moderator

Re: FVS336v3 NBN connection

Hi stevenshaw,

 

Welcome to our community! 🙂

 

We don't really have any compatibility issues regarding NBN. May I know if the FVS336v3 is going to be connected to a router or modem? You may need to check the IP address of the router as it will cause an IP conflict connecting from NBN. 

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 2 of 5
stevenshaw
Tutor

Re: FVS336v3 NBN connection

The main issue is in this link https://community.tpg.com.au/t5/Broadband-Internet/Alternate-router-to-use-on-HFC/td-p/863 on the first page down in the thread the VLAN settings linked to the 802.1Q tag.

TPG set up is in the following link.

http://tpg.com.au/support/setup-nbn-hfc/modem-wiring-support.html

https://community.netgear.com/t5/Hardware-VPN-Firewalls-and/FVS336-V2-NBN/m-p/1701247 this link asked the same question but for the FVS336v2 - no answer either.

Message 3 of 5
stevenshaw
Tutor

Re: FVS336v3 NBN connection

Also I am not interested in the VOIP function.

Message 4 of 5
JohnC_V
NETGEAR Moderator

Re: FVS336v3 NBN connection

@stevenshaw,

 

I see. My apologies. I'm not familiar with that. As per checking, you may just need to assign VLAN ID 2 to the WAN port. That's what I read on the thread that you shared and we cannot do it on the FVS336Gv3.

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 5 of 5
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