- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Port Forwarding HELP needed on SRX5308 for Arlo System
I am looking for a detailed procedure, step by step, on how to Open Ports 443 & 80 - I am totally lost here. I tried following the instructions for Firewall Protection / Inbound Rules (Port Forwarding) on Page 140 of the SRX5308 Reference Manual but I'm just not getting it.
I just purchased (2) Arlo Netgear 5 Camera Systems but won't be able to view any video without these 2 ports Open
Any help would be most appreciated
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
Hi tomtorre,
Welcome to the community!
Let us isolate the problem. Kindly answer the questions below:
a. Did you encounter any error message? If yes, what does the error message says?
b. What is the current firmware version of the SRX5308?
c. I believe you have a modem where the SRX5308 is connected to, is your modem a modem-router combination or a modem-only device?
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
Thanks for the reply
A) I am not getting any error messages, I am just trying to be proactive here. The Arlo Netgear Security Camera System will arrive today and I noticed on the Arlo website that ports 443 & 80 must be OPEN in order to stream the Arlo Camera Video to any Smartphone or the Arlo Web App.
After searching this community I found a video that shows how to Add a Custom Security Services, so I set up 2 New Ones:
Name - Type - Start Port - Finish Port
ArloONE - TCP - 80 - 80
ArloTWO - TCP - 443 - 443
I think this is correct so far but I think I have to add these 2 services to Firewall Rules, I haven't so far, I think it's best to wait for the Arlo System to arrive
B) Latest Bios, 4.3.3-6 is installed on the SRX5308
C) I have a Cable Modem from my ISP and then the SRX5308 is Behind That - this would be the 1st time I ever had to creat Firewall Rules so pardon any ignorance to setting things up.
I appreciate your response
tomtorre
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
Hi DaneA,
I just installed my 5 camera Arlo system and it works GREAT to my Smartphone App but I keep getting "Your base station is not connected to the Internet. Please make sure it's powered on and connected to your router." when I try to see the status of my cameras through ANY Web browser on my network. I really think the ports 443 and 80 has to be Open on the Netgear SRX5308... I just don't know how to open these ports - any help is appreciated
Thank in Advance
Tom Torre
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
DaneA
Thanks for the link, it really helped - I reinstalled Windows 7 and my Arlo desktop is working well in Chrome - I am slowly adding my Apps back in to see which one may be the offending one.
Thanks again for all your help
Tom Torre
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Port Forwarding HELP needed on SRX5308 for Arlo System
Hi tomtorre26,
You are welcome!
I am glad that the forum link I shared helped you.
Feel free to post your future concerns here in NETGEAR Community.
Cheers,
DaneA
NETGEAR Community Team