license reset

[vocmm]

We have 5 licenses for Netgear VPNG05L-20000S ProSafe VPN Client Professional and need to install 1 on a new computer. Even though we have uninstalled the software from 2 devices, we get activation error 33. We apparently need a license reset. I can send account details if I can somehow message securely.

[DaneA · Accepted solution]

@vocmm,

Welcome to the community! 🙂 

Kindly send me the following below via private message:

a. The VPNG05L license key that needs to be reset

b. The e-mail address/es that was used when you have registered the VPN license key 

Regards,

DaneA

NETGEAR Community Team

[DaneA · Accepted solution]

@vocmm,

Welcome to the community! 🙂 

Kindly send me the following below via private message:

a. The VPNG05L license key that needs to be reset

b. The e-mail address/es that was used when you have registered the VPN license key 

Regards,

DaneA

NETGEAR Community Team