× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

2.5gbe switch MS108EUP broke after 4 days

fansigain
Follower

2.5gbe switch MS108EUP broke after 4 days

I bought a Netgear 2.5gbe switch MS108EUP and it completely died after 4 days of use, that's very shocking from a product that claims lifetime warranty. My wife was home and heard a crack noise and all the connectivity was lost after. I've now tested amd the psu is completely dead actually is even shorting any plug that I've tried plugging it. The switch was not using any poe device and only had 3 ports active. This is completely unacceptable from a £300 switch with only 4 days in use and no load on it.

Message 1 of 3

Re: 2.5gbe switch MS108EUP broke after 4 days

Return to seller.

 

Message 2 of 3
schumaku
Guru

Re: 2.5gbe switch MS108EUP broke after 4 days

https://my.netgear.com/ -> [View Product] -> [Request hardware support] -> Describe your issue -> Add additional information (Attachments) -> [Send] ... NETGEAR Support will contact you via email after reviewing the request.

 

Hardware can break any time ... the fist second ... or cease operational state in days or weeks. Nothing what happens every day, however.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 337 views
  • 0 kudos
  • 3 in conversation
Announcements