Ethernet Ports 1 and 11 (Dead), Not recognizing #show command in terminal mode

Question

In terminal mode I can log into the switch but the show command comes back as error , tried to save config to NVram, the unit respond as can't save.&nbsp; I tried reset, reload, clear via terminal (usb) and GUI, still the switch is not retaining the configurations and ports&nbsp; 1 and 11 has no activity.
Is there a way to totally wipe everything and rebuid&nbsp; it?
&nbsp;
Thanks

DanielZhang · Answer

Hi Rmolinari69,
&nbsp;
Welcome to NETGEAR community！&nbsp;
&nbsp;
Could you please follow belows checkpoint to diagnosis:

What is the switch's name?
Which version running on this switch?
Port 1 and port 11 connected to which device?
Please send the echo message to us after you input commands as below.(

such as:
show port status all
show port all
save(need to confirm the prompt)
show logging buffered&nbsp;
)
You can also send me a private message about echo message from CLI If any privacy you want to keep.&nbsp;

kouya · Answer

Switcher is currently bench checking without any network connections. I can&nbsp; connect w/PC on all ports except #1 and #11. Switch is M4100-D12-POE+&nbsp;&nbsp;&nbsp; (GSM5212P)&nbsp;&nbsp; with the current FW 10.0.2.20&nbsp; attached are screen shots. None of the "show" commands work.

DanielZhang · Answer

Hi Kouya,
It seems that AutoInstall work in processon&nbsp;GSM5212P.
So the config file could not save to local.
Do you want to deploy the "AutoInstall" function on GSM5210P?
please input belows commands to disable this function and reload&nbsp;GSM5212P If you don't want to AutoInstall the GSM5210P&nbsp;

Login&nbsp;GSM5212P.
input Enable
boot autoinstall stop
no boot host dhcp
no boot host autosave
save(confirm with Y)
reload

Did any configuration on port #1 and #11?
You can input below command to check.（before you input any command , please enter enable mode by “enable”）
1. show run interface #1(#1 is the port name of switch)
2. show run interface #11(#11 is the port name of switch)
3. show port all
4. show port status all.
&nbsp;
&nbsp;
&nbsp;

kouya · Answer

Okay I tried the commands and the "Show run" commands will auto complete to "show running-config" &gt; Also can't save the config file due to not enough room in the save location.&nbsp; Ports 1 and 11 still not active.&nbsp; I there a way to clear out the save locations?&nbsp;

DanielZhang · Answer

Hi Kouya,
&nbsp;
Could you please get full display after you input command "show running-config”
I want to confirm if any special configuration on this M4100.
&nbsp;
You can also follow below step If you want to&nbsp;totally wipe everything and rebuid.
1. &nbsp; Remove the USB flash on M4100 and other cable on M4100（expect this terminal console cable）
2. &nbsp; Power cycle M4100.
3. &nbsp; Wait for M4100 start completely.
4. &nbsp; Login M4100.
5. &nbsp; Input command "enable".
6. &nbsp; Input command "Clear Config" and confirm yes.(this operation will remove all configuration on M4100 that you have deploy before)
7. &nbsp; Input command “Save” and confirm yes.
8. &nbsp; Input "Reload" and confirm yes.
9. &nbsp;&nbsp;Wait for M4100 start completely.
10.&nbsp;Login M4100.
11.&nbsp;Input command "enable".
12. Input command "show running-config"
13. Send the command echo to me.(all of display echo from this command)
&nbsp;
&nbsp;
&nbsp;
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Forum Discussion

Ethernet Ports 1 and 11 (Dead), Not recognizing #show command in terminal mode

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