M4300 firmware 12.0.2.15 - switch was reset due to operator intervention
Hi,
We have 4 pcs M4300 XSM4324CS-100NES and 6 pcs XSM4348S-100NES. 2 months after setting all them up they have started to restart without any reason and we have upgraded the firmware to 12.0.2.15.
Issue 1
After 2 months without restarts now we ahve a new issue - "switch was reset due to operator intervention". I am 100% sure there ware no people reseting manually the switch, because we have looked at the security camera records.
Issue 2
All switches are set in stacks and for some reason the Non-Stop Forwarding is not working too. For more than a minute we had 2 servers and a PBX down without access.
Issue 3
The messages - "Power Module interrupt received on the unit 1" still appears without any real power interruption. The good news is that after firmware update the switches are not restarting every time.... But the messages still appear.
I suggest you to update the firmware of your M4300 switch stack to the latest version which is v12.0.2.20. Be reminded that its best to perform a factory reset after upgrading the firmware then reconfigure the settings from scratch in order to start clean using the latest firmware version. Then, observe if the same issues occur on your M4300 switches.
As per release notes of the firmware v12.0.2.20, it fixes the following:
Packet loss/ Connection drops due to "Timeout to CPU" and "Out of memory" errors.
M4300 switch rebooted itself without any reason
DUT lost PBR configuration and hung-up when executing 'clear arp-cache' command on console port.
M4300-28G crashed with Task Name=lldpTask.
Switch reboots randomly when routing VLAN is flapping.
XSM4348S -Netbridge-1G SFP down when master switch changed to M4300-24X24F.
PXE cannot be used with host that used LACP LAG.
PVST doesn't work until disable/enable on M4300.
You can download the latest firmware v12.0.2.20 here.
I just want to follow-up on this. Were you able to update the firmware of your M4300 switches to the latest version which is v12.0.2.20 then performed a factory then reconfigure everything from scratch?
