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Re: Can not remove old photos
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2020-05-03
10:28 PM
2020-05-03
10:28 PM
Can not remove old photos
I have an original meural canvas and recently removed all playlists from the canvas. I have removed all photos from the All Works list. All through mymeural.com. There are 5 photos showing up on the canvas that I have deleted from every place I can think of related to the canvas. They are only showing up on the canvas. How do I remove them? They are rogue photos at this point. In the canvas they are listed as residing in the AllWorks list.
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2020-05-04
09:36 AM
2020-05-04
09:36 AM
Re: Can not remove old photos
You can perform a factory reset on the Meural and that will erase any images that are still there.
Regards,
Meural Team
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2020-05-06
10:33 AM
2020-05-06
10:33 AM
Re: Can not remove old photos
Doing a factory reset absolutely helped me solve my problem. The best part was when I went back to my iphone app, the playlists and my photos were all still there!
Thank you.
Lisa
Model: MC227| Meural Canvas
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