Long term user force into to set up page

[Lprinker]

I’ve had Meural for a number of years but I just moved in and going to set up the new Wi-Fi it forced me onto a screen that I can’t get off.

It says to get set up follow the steps. I’ve unplugged I’ve turned on and off I’ve touched and waved and nothing happens.

Help

[DexterJB]

Hi @Lprinker, the links below may help out.

https://kb.netgear.com/000062234/How-do-I-set-up-my-Meural-Canvas?article=000062234

https://kb.netgear.com/000061371/How-do-I-reset-my-Meural-Canvas-back-to-factory-default-settings?ar...