This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Unknown Device in Armor, but not in Nighthawk Page
Hi. I've got a weird situation where Armor displays a device connected to my network that doesn't appear when I login to my router. My questions are as follows:
1) If I remove the device in Armor, does that just stop armor from looking at it, or am I removing it from my network?
2) Is there any way to tell if it's connected to Wifi or a wired connection?
3) This isn't my device, so how do I get it off my network?
4) Why would this device show up in Armor, but not the router page?
Re: Unknown Device in Armor, but not in Nighthawk Page
I removed the device from my network by increasing the strength of my password, and using access control. This was not my device. I plan to switch to WPA2 Enterprise encryption. That's pretty much kryptonite for hackers, isn't it?
It would be really nice if Netgear could build a radius server into their routers. That's what's needed for WPA2 Enterprise security. Those servers don't need a lot of horsepower. People have built them with Raspberry Pi model B. That's a 700 MHz processor. I'm not sure if this would be a good idea from a security perscpetive.
This is an interesting case that may require a little investigation on our part. This doesn't sound like expected behavior. Can you confirm if this is on the admin page via a web browser or via the Nighthawk App?
Re: Unknown Device in Armor, but not in Nighthawk Page
There is one thing that shows up in the Nighthawk Admin page which might be it. I read that Arris Set Top boxes can be android devices. At this time, I have no Android devices using 5G wireless. I'm not sure why it would have been given the highest priority. I certainly didn't do that.
Is there any way to tell if that MAC address would show up as an Arris Set Top Box?
Re: Unknown Device in Armor, but not in Nighthawk Page
I removed the device from my network by increasing the strength of my password, and using access control. This was not my device. I plan to switch to WPA2 Enterprise encryption. That's pretty much kryptonite for hackers, isn't it?
It would be really nice if Netgear could build a radius server into their routers. That's what's needed for WPA2 Enterprise security. Those servers don't need a lot of horsepower. People have built them with Raspberry Pi model B. That's a 700 MHz processor. I'm not sure if this would be a good idea from a security perscpetive.
