Thank you! I have attached the screen shot. No o don’t think I can see parental control although note that you mention it that May be the reason why I can’t change these. Interestingly don’t know where parental control is when o log into the router from a browser window…
Perhaps a Netgear apps person could chime in here? Why do I not have parental control and likely that bit is set so that I can’t do the other access controls in security??
@snakeking2 wrote: Perhaps a Netgear apps person could chime in here? Why do I not have parental control and likely that bit is set so that I can’t do the other access controls in security??
This is one of the aspects of the Netgear community forums that comes as a surprise to new members. As a community forum, it is only customers who participate. In the four+ years I have been active on the Orbi forum, I have never seen a post from anyone claiming to be a Netgear employee.
(Not to appear in any way to be defending Netgear...) I can sort of understand. In the tech world, software engineers often "charge their time" in 15 minute increments to specific projects. Reading through random customer posts for hours at a time may not be something Netgear is willing to pay people to do.
😊 indeed although eero/amzn monitors community chats and often chimes in. To the point of inconsistencies in few pointed out would seem like a ccr an apps person should file against a future release!😊
Anyway maybe I should reload the fw and see if it fixes it. Very distressing that I can’t control either websites access or manage devices on my own network!
@snakeking2 wrote: Anyway maybe I should reload the fw and see if it fixes it. Very distressing that I can’t control either websites access or manage devices on my own network!
I'm a bit confused by this question.
The AX Orbis don't have a Parental Controls tab in the web UI, they never had Circle parental controls.
The Netgear Smart Parental Controls introduced in the v4 firmware are managed entirely from the Orbi app.
Hi Raven I start The thread actually to sell help in why I’m unable to do access control or manage devices on the orbi router - all those security options are disabled when I log into the router. I speculated that it may be due to the fact that PC is disabled… that’s all. In reality I need help to figure out how to turn on access control - all of those options are greyed out in the menu… Thanks!
I would factory reset the RBR and setup from scratch using a wired PC and web browser. Don't use Orbi app. After the RBR is setup, Access Controls should be enabled.
Access Controls maybe grayed out if PC is enabled.
