I would highly recommend not to tweak or jig your unit with alternatives other than a complete compatible disk tray from NETGEAR as it will eventually damage your disk due to disk spin vibrations.
I see a post link below, that you can purchase a disk tray:
Well, maybe the legacy RNDTRAY-10000S (likely used). Not ideal, but it will fit, so that is an option.
If you are the original purchaser, you can try support (the hardware warranty might cover it, and if not they still might be able to find a source for the new trays)
Thank you for taking the time and trouble to respond. However, I am not concerned about vibration, etc. That is easily solved.
What bothers me is taking a new, unitialized drive (WD 3TB NASware 3.0) - plugging it into the NAS - seeing it on the drive lights during bootup - then it disappears when the firmware loads - not visible in RAIDAR.
This the fourth drive, thank you.
I can't see any electrical or mechanical connections withing the disk tray ... SO why is this happening?
I can't see any electrical or mechanical connections withing the disk tray ... SO why is this happening?
Of course there are no electrical connections, but the tray does keep the sata/power connections in the drive well-aligned, with no weight from the drive stressing them.
Likely w/o the tray, your drive power/SATA connections are flakey.
