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Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

nmoffitt
Aspirant

Need to replace toasted 12V 5A supply for ReadyNAS V2

Hello community,

 

The plug that inserts into my ReadyNAS V2 started to melt and burn. Fortunately, I caught it before it damaged my office. As a bonus, the drives are still intact (I tested with a supply from a V1). Can anyone recommend a reliable replacement, or a source for an original NETGEAR part? 

 

Thanks,

Nick

Message 1 of 10

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Sandshark
Sensei

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

When you use the V1 supply with the V2, check the connector and see if it's getting warm.  If it is, then you may still have a poor connection.  If it isn't, then the issue likely was in the connector on the other supply.  That replacement ReadyNAS supply does sound like a good option.  While you may be able to simply replace the connector on the old supply, I wouldn't risk it with the low cost of a new supply.

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Message 9 of 10

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Sandshark
Sensei

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

It is a much better option to remove the connector entirely and replace it with a "pigtail" wire with a connector.  Just make sure you also use a grommet or other method to insure the metal case doesn't cut through it.  Doing it that way makes it more difficult for pressure on the connector to damage it.  Besides, you are unlikely to find the proper part in small quantity.

Message 2 of 10
StephenB
Guru

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2


@nmoffitt wrote:

 

The plug that inserts into my ReadyNAS V2 started to melt and burn. Fortunately, I caught it before it damaged my office. As a bonus, the drives are still intact (I tested with a supply from a V1). 

 


Is the power socket on the v2 damaged?  Or is it just the connector on the power brick?

Message 3 of 10
nmoffitt
Aspirant

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

The damage appears to be limited to the connector on the power brick, where damage can be seen on both the external and internal plastic parts. There's a small amount of smoke residual on the outside of the NAS at the power socket, but I was able to power it using a similar power supply from a V1 so I could make a backup. 

 

ReadyNAS V2 Damage.jpg

Message 4 of 10
nmoffitt
Aspirant

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

Thanks for the suggestion, Sandshark, but that's a bit outside my confort/knowledge zone unless you can direct me to a reference that describes the process.

 

There are a number of 12V/5A adaptors out there; I was just looking for someone who had experience with a reliable one. 

Message 5 of 10
StephenB
Guru

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2


@nmoffitt wrote:

 

There are a number of 12V/5A adaptors out there; I was just looking for someone who had experience with a reliable one. 


I've never needed to replace one of the NAS adapters, so I don't have any first-hand experience.  

 

The cost is fairly low ($15-25 USD), so a risk-buy is reasonable.

Message 6 of 10
Sandshark
Sensei

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

I thought you were saying that the connector on the NAS was in need of replacement, and it still might.  Damage like that is usually caused by the connection having a high resistance, which can be caused by the female (NAS) side connector wearing out.  But it could have been a fractured solder joint in your power pack's plug.

 

I also look for ones rated for cameras or something other than LED lighting, since LED lighting requires far less regulated power and has virtually no inrush.  I have had luck with the Kastar brand.  You may even want to bump up to a 6A unit just to be sure it has sufficient inrush capability for a NAS.

Message 7 of 10
nmoffitt
Aspirant

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

Sandshark - thanks for the follow-up. I was able to use essentially the same power supply from my ReadyNAS V1 to operate my V2 in order to see if it was damaged, and to back up the most critical files. If I can accomplish that, is it a good enough indication that the NAS is still OK? There's no sign that the cable was stressed - is it possible that dust accumulation could somehow short the plug?

 

I found a 12V/5A adapter for a Netgear gaming router sold by a company in the Puget Sound (PWR+). Its ratings on Amazon are good, so I think I'll go that route. I read the reviews on virtually all the others, and there's typically one or more complaints of fire/smoking/crackling sounds. 

Message 8 of 10
Sandshark
Sensei

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

When you use the V1 supply with the V2, check the connector and see if it's getting warm.  If it is, then you may still have a poor connection.  If it isn't, then the issue likely was in the connector on the other supply.  That replacement ReadyNAS supply does sound like a good option.  While you may be able to simply replace the connector on the old supply, I wouldn't risk it with the low cost of a new supply.

Message 9 of 10
nmoffitt
Aspirant

Re: Need to replace toasted 12V 5A supply for ReadyNAS V2

Hi Sandshark,

 

I finally got the NAS backed up so I could try the new power supply, and everything looks, sounds, and smells good. Once again, thanks for the assist. 

 

Nick 

Message 10 of 10
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