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On time backup

edahari52
Aspirant

On time backup

Hi. I have problem with real-time backup after few weeks some of my folders stop to backup.

How to fix it. 

Thanks

Eytan

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 1 of 8
StephenB
Guru

Re: On time backup


@edahari52 wrote:

Hi. I have problem with real-time backup after few weeks some of my folders stop to backup.

How to fix it. 

 


Can you give more details:

  • backup source
  • backup target
  • what tool(s) are being used
  • what firmware is the NAS running

etc

Message 2 of 8
edahari52
Aspirant

Re: On time backup

Hi. thank you for the replay.

Source:      Folders in my computer.

target:        My ReadyNas 214.

tools:         ReadyCloud.

furmware: 6.10.7 (arm)

Model: RN21400|ReadyNAS 214 Series 4- Bay (Diskless)
Message 3 of 8
StephenB
Guru

Re: On time backup

Is the PC running Windows 10?

Message 4 of 8
edahari52
Aspirant

Re: On time backup

win 11.

Model: RN214|4 BAY Desktop ReadyNAS Storage
Message 5 of 8
StephenB
Guru

Re: On time backup

There have been several issues reported with ReadyCloud over the past week or so, but I don't recall seeing one for Win 11.

 

I don't use ReadyCloud myself - I'm tagging the mods ( @Marc_V and @JeraldM ) so they can follow up if they wish.

 

 

Message 6 of 8
JeraldM
NETGEAR Employee Retired

Re: On time backup

Hi @edahari52,

 

Thanks for the ping @StephenB!

 

Were there any events that might have caused the issue? For example, did the issue occur when you upgraded to Windows 11?

Also, if possible, have you already tried re-enabling ReadyCLOUD on the ReadyNAS and reinstalling the ReadyCLOUD application?

 

If the issue still persists, please send me the logs via PM to further assist you.

 

 

Regards,

 

JeraldM

NETGEAR Community Team

Message 7 of 8
edahari52
Aspirant

Re: On time backup

Hi. This case happened to me at Windows 10 and 11.

      After an irregular time randomly, the folders are stop to backup.

      I Have to create new pc folders  to backup.

 Thanks

Eytan

 

Message 8 of 8
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